HUS 400 exam 1 questions & answers
2024/2025
what is dual relationship - ANSWERSoccur when you are in 2 diff relationships with a client, one related
to your position as person's case manager and other unrelated to that role
define value conflicts - ANSWERSreligious, moral, and political values; communicate with clients of
values differences; is values differ severely may consider transferring case
how to avoid value conflicts - ANSWERSbe respectful of attitudes and lifestyles diff than own; avoid
practice prejudice toward minorities, disabled, ppl w/diff sexual preference; focus on providing the
servicce even when you disagree; dont attempt to change person's values
know the importance of confidentiality - ANSWERSimportant to protect individuals to whom we give
service by not disclosing their personal situations w/o the ppl having authorized such disclosure; this
includes any release of info forms and release of info regarding HIV/AIDS
what is tarasoff law - ANSWERSthis case established a duty to protect for indivs who treat patients who
appear to present an imminent danger to an identifiable person/persons;
mandated reporting - ANSWERSto report abuse and neglect of children and elder abuse
privileged communication - ANSWERSlegal concept that protects the right of a client to withhold info in a
court proceeding
what is the 4 basic functions of case management, be specific - ANSWERSassessment, planning, linking,
monitoring
what is assessment - ANSWERSexploring and evaluating: initial problem and background to problem,
client current situation, educational background, relationships, work history, legal history, needs to make
life stable and solve current problem, client's strengths, observe client's cognitive functios, service
recommendations
, define planning - ANSWERSan initial plan with client that addresses all issues raised in assessment and
then creating steps toward improvement and expected outcomes
define linking - ANSWERSlinking a person to a specific service/agency
define monitoring - ANSWERSmonitoring services given to your client
what is individualized plan - ANSWERSsteps/ small goals that show improvement and help client take
advantage of his/her strenghts and also addresses the client's most immediate problem
why is collaboration so important - ANSWERSif the case manager is not thoroughly aware of the
available services, social activities, and resources in the community then the plan may not effectively
carry out
know and understand the ecological model well - ANSWERSrefer as person-in-situation or person-in-
environment; look at the individual person in person's context/environ/ situation
what are the 3 levels of the ecological model - ANSWERSmicro, meso, macro
define micro level - ANSWERSdeals with biological and psychological characteristics such as beurological
development, reflexes, genetic makeup, degenerative processes, illness, physical health, nutrition, early
shaping experiences, perception, personality, affect, cognition, nurturance, life transitions, motivation
define meso level - ANSWERSdeals with the personal context such as family, work and social groups,
family culture and values and structure, religious group, social class, role status, conflict and strain
define macro model - ANSWERSdeals with the social context such as the larger culture of the society,
larger organization of the church or workplace, larger community, govt, economy, social stratification,
prejudice and discrimination, political system
define the recovery model - ANSWERShappens when indivs are able to assume control of their lives,
working to establish goals and develop a sense of purpose
