Exam (elaborations)
MHA 702 Exam
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Exam of 14 pages for the course MHA 702 at MHA 702 (MHA 702 Exam ...)
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MHA 702 Exam 1 2024-2025perceived within organization: clerical model, counseling model, industrial model,
control model, consulting model - ANSWER traditional HR models
paperwork based - ANSWER clerical model
supporting employee growth; reacting to the environment not promoting it, provide
resource, stress training and development, advocate for employees; **common in
Healthcare - ANSWER Counseling model
requires unions; HR guided by contracts; activities and procedures are specified by
contract, facilitates meetings, not much flexibility - ANSWER Industrial Model
HR part of main staff; Japanese taught model; rare in America, HR has significant
power, bureaucratic common Japanese - ANSWER Control Model
HR perceived as "expert resources"; role(s) are "consultive" **in common large orgs,
doing what you ask them to do - ANSWER Consulting Model
Based on Perception within organization, describe what they see - ANSWER Traditional
HR Models are based upon
functions HR performs for org, org goals, how HR performs and functions: alternative
clerical, legal, financial, managerial, humanistic, behavioral science - ANSWER
alternative HR models
Acquire data, maintain records, file reports (HR is seen as passive and relatively weak) -
ANSWER Alternative Clerical Model
, compliance to law and regulations, most common in unionized, HR viewed as
bureaucratic, intrusive, obstructive, max attention to compliance w/law - ANSWER Legal
Model
Financially literate HR; financial focus, and not people-focused; *puts finance above
employee relations, this is a risk because they would invariably show financial
consideration and do what is right by the buck and not the way we deal with our people -
ANSWER Financial Model
Same goals as line MANAGERS. HR "de-centralised", everyone interprets same
guidelines differently, no central core, inconsistency in application of HR practices -
ANSWER Managerial Model
Improved quality of work and better balance of work-life for the individuals, **taken by
more professionals, education, sophisticated. Promotes Human Value and Potential -
ANSWER Humanistic Model
managers and employees = more sophisticated; utilizing social psych to drive HR;
employee incentive programs; utilization of psych data; humanism w/ scientific backing -
ANSWER Behavioral Science Model
Organizational, Operational, Functional.how they actually work, roles of HR
performance for organization, organization goals and mission, - ANSWER Alternative
HR Models are based on -blank-
perception and organization goals. traditional models and alternative models. -
ANSWER larger organizations will have the HR department organized by(___ τε
Technological (last 15-20 yrs)
Financial (Decreased reimbursement)
Social- (what society expects of HC organizations) - ANSWER Three Major Changes
Confronting Healthcare Organizations
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