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NU 412 Leadership Managment Exam With Complete Solution
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NU 412 Leadership Managment Exam With Complete Solution...
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NU 412 Leadership Managment Exam WithComplete Solution
managers
those who have formal authority over a group of people
leaders
those who have influence rather than formal authority over a group of willing followers
scientific managment
management theory that was very task focused, focused on getting jobs done quickly,
and led to workers being paid by amount of work done rather than by the hour
study and find most eficient way
match qualities to the job
understand how they fit into the organization
share work among workers
what are the four principles of scientific management
/manage ment process
the first theory to identify the functions of a manager and what managers are
responsible for
/planning
organizing
staffing
directing
, controlling
what is the cycle used in the management process
/human relations era
this brought the focus of managment onto relationships rather than tasks
/participative managment
management theory stating the more satisfied workers are the greater their productivity
-- workers given a voice, or allowed to share authority are more satisfied
hawthorne studies
examination of workers under varying light conditions
attention, personal interest, and attention improves performance
what was found from the hawthorne study
mcgregor
theorist that came up with theory and theory y managers; stated managers attitudes
about the employees was directly related to the employees satisfaction
theory x
managers that believed people are lazy and dont want to work; they micro-manage their
employees and constantly supervise
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