Diversity ANS✔✔ Recognizing and responding to the needs of different cultures within the workforce to
maximize retention and productivity while maintaining effective working relationship
Diversity includes: ANS✔✔ National origin, language, race, color, disability, ethnicity, gender, age,
religion, sexual orientation, gender identity, socioeconomic status, veteran status, family structure.
Inclusion: ANS✔✔ Connecting diverse employees to the organization
If Inclusion is not apart of diversity, what happens to the workforce? ANS✔✔ Diversity without inclusion
leads to employees feeling left out
BOP's goal of recruitment ANS✔✔ The BOP makes targeted efforts to recruit a diverse workforce,
including those with
disabilities
What are the benefits of managing diversity ANS✔✔ ■ Attracting highly qualified candidates
■ Retaining, developing, and advancing best talent within the organization
■ Increasing productivity and efficiency
■ Creating a good working environment
■ Making the BOP an employer of choice
■ Supporting the BOP's mission/core ideologies/values
,What do you get having Culturally Skilled Staff Members: ANS✔✔ recognize and incorporate the value
of a diverse correctional
environment and develop strategies to interact with inmates with dramatically different life experiences
from their own. Additionally:
■ Examine assumptions before acting
■ Treat people as individuals
■ Practice tolerance towards other
What are First Impressions? ANS✔✔ Are often wrong and cannot be relied upon
We make observations, draw conclusions, and make initial judgements, all in a matter of seconds
What do we Observe with First Impressions? ANS✔✔ ■ Physical characteristics, such as height, weight,
and color
■ Body language, such as facial expressions and gestures
■ Dress and grooming, such as type of clothing, hair style, jewelry
What Conclusions are drawn with First Impressions? ANS✔✔ ● Stereotypes - inaccurate and rigid belief
(generalizations) held about members of a group
● Cultural filters - perceptions are filtered by our norms, attitudes, and values
What Judgments do we make with First Impressions? ANS✔✔ Our judgements should be subject to a
reality check because they're shaped by what we bring to the situation.
Selective Perception ANS✔✔ give more attention to the words or actions which validate our first
impressions
, Self-fulfilling Prophecy ANS✔✔ we act towards others according to the way we expect them to respond
and in doing so, we slant what we say and do in such a way that the results turns out to be exactly what
we expected.
Ethnocentrism ANS✔✔ we regard ourselves and our culture, customs, and religion as superior to others
Who's responsibility is Diversity? ANS✔✔ Everybody
Hierarchy of Needs ANS✔✔ All humans have five types of needs and the levels are progressive. These
needs motivate behavior. The more an inmate's needs are met, the more stable his behavior is
What are the 5 levels of Maslow's hierarchy of needs? ANS✔✔ Starting from the bottom and working to
the top of the pyramid :
physiological, safety, love and belonging, esteem and self- actualization.
Low Order Needs ANS✔✔ Most basic and important needs - no effort by inmate required
■ Physical
■ Security
High Order Needs ANS✔✔ Not as dire but still very important- requires inmate effort
■ Social
■ Esteem
■ Self-Actualization
Power ANS✔✔ ability to cause an event to happen
Authority ANS✔✔ power to command, determine, influence, or judge
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