CIW IBA Lesson 2 Unlimited Review Exam Questions with Correct Answers
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Course
CIW IBA
Institution
CIW IBA
Which of the following behaviors would be considered unethical? - Answer-Using your personal Facebook page to make disparaging remarks about your boss.
What is the term for the business trend that seeks to simplify and integrate all forms of communication? - Answer-Unified communications (UC)
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CIW IBA Lesson 2 Unlimited Review
Exam Questions with Correct Answers
Which of the following behaviors would be considered unethical? - Answer-Using your
personal Facebook page to make disparaging remarks about your boss.
What is the term for the business trend that seeks to simplify and integrate all forms of
communication? - Answer-Unified communications (UC)
What is the term for voice information delivered in digital form as packets of data using
Internet Protocol (IP) instead of the traditional circuit-switched lines of the public
switched telephone network (PSTN)? - Answer-Voice over IP (VoIP)
Which term is used to describe Web 2.0 applications that have the ability to
contextualize data (or give the data meaning) as they process it, by supplementing the
content designed for humans with machine-readable information that enables
computers to find, share and combine information on the Web without human
intervention? - Answer-Semantic Web
What is the term for the integration of telephony and data technologies? - Answer-
Convergence
Typing an email message or instant message using all capital letters can be considered:
- Answer-a breach of netiquette.
What is spim? - Answer-Spam that is delivered through instant messaging
Why should you avoid typing email messages in all capital letters? - Answer-Because
using all capital letters connotes shouting or anger
What term describes the ability of a group to exhibit a greater degree of intelligence by
solving problems collaboratively instead of relying on the intelligence of an individual
member? - Answer-Collective intelligence
Asking other users to divulge personal information during any Internet-based
communication can be considered: - Answer-a breach of Internet ethics.
You are hosting a lunch meeting at a local restaurant for 15 of your roving salespeople.
An hour before meeting time, the restaurant calls to tell you that the party room will not
be available for at least an hour later than scheduled. You call another restaurant in the
area, which can make its party room available in one hour for your lunch meeting. You
make a reservation with the new restaurant for the same time and cancel the other.
What is the best way to alert each salesperson about the new restaurant location? -
, Answer-Send a text message with the new restaurant location to the mobile phones of
all the salespeople.
What distinguishes instant messaging from email? - Answer-Instant messaging can be
used to talk to contacts if your computer has a microphone.
You have joined several Websites to keep in touch with current friends, reconnect with
old friends, and find and contact people with interests similar to your own through
people that you already know. What kind of Websites have you joined? - Answer-Social
networking Websites
Sending jokes via email or sending instant messages to someone who does not want to
receive them can be considered: - Answer-a form of harassment.
What is social networking? - Answer-The grouping of individuals with common interests
or goals into specific groups or communities
Which of the following is usually true of popular social networking sites? - Answer-They
generally provide privacy protection for users.
Which service involves allowing a trusted person at a remote location to connect to your
computer and view your screen? - Answer-Windows Remote Assistance
You and other parents are attending Back To School Night at your son's school. During
his presentation about this year's curriculum and goals, your son's teacher talks about
the dangers of the Internet. Which of the following should he include in his
recommendations to the parents? - Answer-Urge the parents to warn their children to
never provide personal information over the Internet.
Which term defines the practice of generating and improving content based on
collective intelligence, and the use of software to gather and organize this intelligence? -
Answer-Crowdsourcing
Which of the following is used to help non-technical users collectively classify and find
information on a site? - Answer-Tagging
Some Internet practices are illegal (they violate laws and are punishable), whereas
other practices may be legal but are still unethical and should be avoided. Which of the
following practices is both legal and ethical? - Answer-Trying shareware for free and
paying for it only after you decide to keep using it.
Which term is used to describe a computer-based method of communication in which
users can type and view informal messages sent to one or more recipients, and view
the responses immediately? - Answer-Instant messaging (IM)
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