100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
POB REVIEW (LATEST) 2025 QUESTIONS & ANSWERS RATED 100% CORRECT!! $18.99   Add to cart

Exam (elaborations)

POB REVIEW (LATEST) 2025 QUESTIONS & ANSWERS RATED 100% CORRECT!!

 5 views  0 purchase
  • Course
  • POB
  • Institution
  • POB

POB REVIEW (LATEST) 2025 QUESTIONS & ANSWERS RATED 100% CORRECT!!

Preview 3 out of 24  pages

  • October 9, 2024
  • 24
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • POB
  • POB
avatar-seller
EvaTee
POB REVIEW (LATEST)
2025 QUESTIONS &
ANSWERS RATED
100% CORRECT!!
POB

Evatee 10/9/24 POB

,POB REVIEW (LATEST) 2025 QUESTIONS &
ANSWERS RATED 100% CORRECT!!


What type of communication style is usually appropriate for evaluation or
counseling interviews with employees? Answer - controllers/formal


Individuals who are able to defend their ideas objectively usually are able to
provide others with Answer - logical evidence


To be able to explain and defend their ideas objectively to others, individuals
usually need to have effective _____________ skills Answer -
verbal/communication


In order to be understood on the telephone, a business's employees should
always Answer - enunciate clearly


When Dawn answered the front desk telephone at her property, a female caller
who sounded very upset said, " My daughter, Susan Smith, is staying at your
hotel, and I need to reach her immediately because of a family emergency.
Would you please give me her room number?" Dawn quickly answered, " Ms.
Smith is in room 224. I'll connect you." What did Dawn do wrong? Answer -
She gave out a guest's room number.


All calls coming into a business should end as pleasantly as possible in order to
Answer - leave a good lasting impression with callers


Which of the following is not a tool that people use when participating in
discussions: Answer - Sharing a personal experience

, When you ask questions in an open-minded way, you avoid Answer - attacking
someone else's idea


Why is it often important to take notes during meetings or presentations?
Answer - information will be needed later


When organizing information to present in a business report, it is effective to:
Answer - outline


Which of the following is a reason why it is important to organize information
before preparing a business report: Answer - to arrange findings in a logical
manner


Which of the following is an example of a textual graphic that often is used in a
business report: Answer - flowchart


A business that writes letters to customers to confirm their orders or requests
should make sure that the letters contain Answer - all the necessary
information


Which of the following is a formatting characteristic of a full-block business
letter: Answer - no paragraph indents


As Kevin edits a professional report, he is not sure whether to italicize or
underscore a book title. To obtain the correct information, Kevin should
Answer - refer to the appropriate publisher's style manual


The following information appears at the end of all of Molly's outgoing e-mails:
Molly S. Glenn; Assistant Manager; The Creekside Cafe; 4422 Clear Creek Road,

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller EvaTee. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $18.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

67474 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$18.99
  • (0)
  Add to cart