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Chapter 17 Managing Quality and Safety Exam Questions and Answers
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Chapter 17 Managing Quality and Safety Exam
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Chapter 17: Managing Quality and SafetyExam
Which iiof iithe iifollowing iibest iidescribes iione iiof iithe iimain iiproblems iiin iiensuring iiquality
iifor iihealth iicare iiin iithe iiUnited iiStates?
A. iiConsumers iibelieve iiAmerican iihealth iicare iiis iihigh-quality iiand iithe iibest iiin iithe
iiworld.
B. iiEvery iihospital iiand iihealth iicare iiagency iihas iiits iiown iiapproach iito iidata iicollection
iiand iidocumentation.
C. iiFinances iiare iithe iibasis iiof iiclinical iidecisions, iinot iiquality iiof iicare.
D. iiWe iiall iiagree iion iiwhat iiquality iiis iibut iinot iion iihow iibest iito iimeasure iiit. ii- iiAnswers
ii-ANS: iiB iiEvery iihospital iiand iihealth iicare iiagency iihas iiits iiown iiapproach iito iidata
iicollection iiand iidocumentation.
Very iilittle iiis iiknown iiabout iiquality iiof iicare iiin iithis iicountry iibecause iia iivariety iiof
iidefinitions iiof iiquality iiare iiused iiand iiit iiis iidifficult iito iiget iicomparable iidata iifrom
iihealth iicare iiproviders iiand iiagencies. iiBased iion iiinternational iicomparisons, iihealth
iicare iiin iithe iiUnited iiStates iidoes iinot iihave iithe iibest iistatistics iirelated iito iioutcomes.
Which iiof iithe iifollowing iiinformation iican iibe iigathered iiby iireviewing iia iicommunity
iihealth iireport iicard?
A. iiUtilization iiof iihealth iicare iiservices iiin iithe iicommunity
B. iiDemographic iiinformation iiof iithe iicommunity
C. iiLeading iicauses iiof iimorbidity iiin iia iicommunity
D. iiFrequency iiof iimalpractice iiclaims iiwithin iia iicommunity ii- iiAnswers ii-ANS: iiC
iiLeading iicauses iiof iimorbidity iiin iia iicommunity
The iiterm iicommunity iihealth iireport iicard iirefers iito iidifferent iitypes iiof iireports,
iicommunity iihealth iiprofiles, iineeds iiassessments, iiscorecards, iiquality iiof iilife
iiindicators, iihealth iistatus iireports, iiand iiprogress iireports. iiCommunity iihealth iireport
iicards iican iibe iia iiuseful iitool iiin iiefforts iito iihelp iiidentify iiareas iiwhere iichange iiis
iineeded, iito iiset iipriorities iifor iiaction, iiand iito iitrack iichanges iiin iipopulation iihealth iiover
iitime. iiThe iireport iicard iimay iibe iiused iito iitrack iileading iicauses iiof iimorbidity iiand
iimortality iiin iia iicommunity, iilooking iiat iitrends iiover iitime iito iisee iiif iipublic iihealth
iiinterventions iihave iiimproved iihealth iicare iioutcomes.
, Which iiof iithe iifollowing iiled iito iithe iidevelopment iiof iithe iiNational iiHealth iiQuality
iiImprovement iiAct?
A. iiA iivery iifamous iimovie iiand iitelevision iistar iidied iias iithe iiresult iiof iia iimedical iierror.
B. iiThe iinumber iiof iimalpractice iiclaims iihad iiincreased.
C. iiMedia iisuch iias iifilms iihighlighted iithe iireality iiof iicurrent iimedical iicare.
D. iiPublicity iiabout iia iifew iiunfortunate iicases iicaused iiconsumers iito iibecome
iiconcerned. ii- iiAnswers ii-ANS: iiB iiThe iinumber iiof iimalpractice iiclaims iihad iiincreased.
In iiresponse iito iia iigrowing iinumber iiof iimalpractice iiclaims iiin iithe iiUnited iiStates, iithe
iiNational iiHealth iiQuality iiImprovement iiAct iiof ii1986 iiwas iiestablished, iiwhich
iiencouraged iiconsumers iito iibecome iiinformed iiabout iitheir iipractitioner's iipractice
iirecord iiand iicreated iia iinational iiclearinghouse iiof iiinformation iion iiprovider iimalpractice
iirecords.
Which iiof iithe iifollowing iidescribes iithe iiprincipal iiproblem iiwith iiearly iiefforts iiat
iiensuring iiquality iiof iicare?
A. iiNo iione iiknows iihow iito iimeasure iiquality iicare.
B. iiProfessionals iiresisted iiand iisabotaged iisuch iiefforts.
C. iiStandards iiemphasized iistructure, iinot iiprocess.
D. iiThere iiwere iino iistandards iias iito iiwhat iirepresented iiquality iicare. ii- iiAnswers ii-ANS:
iiC iiStandards iiemphasized iistructure, iinot iiprocess.
Early iiefforts iisuch iias iithe iiNational iiHealth iiQuality iiImprovement iiAct iiof ii1986
iiemphasized iistructure iirather iithan iiprocess iior iioutcome iiof iicare; iihence, iithey iidid iinot
iireally iiaddress iithe iiroot iiissues iiof iiquality.
An iiagency iihas iinot iicreated iia iicontinuous iiquality iiimprovement iiprogram. iiWhich iiof
iithe iifollowing iiactions iishould iithe iiagency iitake iito iihelp iiensure iiquality iicare iiwithin
iithe iiinstitution?
A. iiEnsure iiappropriate iipolicies iiand iiprocedures iiare iifollowed.
B. iiEmploy iihighly iirecommended iiand iicredentialed iiprofessionals iito iigive iicare.
C. iiUse iiadministrative iiaction iito iiensure iithat iiquality iicare iiis iigiven iito iiclients.
D. iiWrite iiquality iicare iiplans iifor iithe iimost iitypical iiproblems iiof iiclients. ii- iiAnswers ii-
ANS: iiA iiEnsure iiappropriate iipolicies iiand iiprocedures iiare iifollowed.
Quality iiassurance/quality iiimprovement ii(QA/QI) iiprograms iiremain iithe iienforcers iiof
iistandards iiof iicare iifor iimany iiagencies iithat iihave iinot iielected iito iiengage iiin iia
iiprogram iiof iiCQI. iiThese iiactivities iiare iicalled iiassurance iiactivities iibecause iithey
iimake iicertain iithat iithose iipolicies iiand iiprocedures iiare iifollowed iiso iithat iiappropriate
iiquality iiservices iiare iidelivered.
How iidoes iicontinuous iiquality iiimprovement ii(CQI) iidiffer iifrom iiquality iiassurance?
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