HCA 101 Review Written Portion Exam Questions and Answers.
7 views 0 purchase
Course
HCA 101
Institution
HCA 101
HCA 101 Review Written Portion Exam Questions and Answers.HCA 101 Review Written Portion Exam Questions and Answers.HCA 101 Review Written Portion Exam Questions and Answers.
HCA 101 Review Written Portion Exam Questions and
Answers.
What promotes openness to diversity in a health care profession - ANS SELF-
AWARENESS?
When gathering information the health care professional must consider what major
factors - ANS Possible responses of the person providing the information
Effects of the environment on any response
The possible sensitive nature of the required information
Conflict - ANS A clash between opposing interests and ideas.
Guidelines when dealing with an angry client - ANS patience and understanding
Actively listening
Give time and space
Try to engage in conversation to figure out the problem
Respect
Characteristics of an assertive person - ANS does not want to hurt or offend others
Direct, honest, and sincere communication
A "powerful non-verbal form of communication" is what? - ANS Touch
What are the 4 Rest of reconciliation - ANS Remember- The HISTORY?
Reflect- The basis of our personal assumptions
Recognize -The effects of the power imbalance
The effects of history, evident today
Respond. - The overall goal of the healthcare professional is Person/Community-
centered care
What is pitch - ANS the highness or lowness of a sound?
What are you looking for when you clarify - ANS make something clear?
Ensure understanding
Explaining any unclear information
What does proximity refer to - ANS Personal space
What is culture, what does it include - ANS refers to the characteristics- language,
values, beliefs, habits, ways of life
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Excellentgrader. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $24.49. You're not tied to anything after your purchase.