Relationship between strategy and change - ANSWER-o Change is an integral
part of strategy and is the only certainty
o Strategy aims to define core competencies, understand the external
environment, and offer an integrative, consistent approach to decision
making.
o Any strategy is significantly influenced by environmental change and its
success should not be measure in financial terms.
Contribution of strategic marketing to business - ANSWER-strategy is
concerned with making major decisions affecting the long-term direction or
the business sustaining
Concept of marketing - ANSWER-business success through a process of
understanding and meeting customer needs
it defines how the organization interacts with its marketplace
,Focus of strategic business decisions - ANSWER-o Business definition -
marketing myopia
o Core competencies - what we do well (competitive advantage)
o Integrating functions areas within the organization - coordinating
marketing with other departments
o Consistency of approach and focus of the organization - actions may need
to be revised and changed; the focus needs to remain the same
Types of change - ANSWER-§ Driving change
· Political
· Economic
· Social
· Technical
§ Impact of change
· Volatility
· Globalization
· Intense competition
· Redefine
, § Result of change
· Opportunity
· Strategic drift
cyclical (predictable) yearly trends
evolutionary (unpredictable) impact of competition, environment
Balanced scorecard for measuring success - ANSWER-o involves taking both
financial and non-financial measures to examine the benefits delivered to all
of the organization's stakeholders
§ Financial measures
§ Customer measures
§ Internal activity measures
Innovation and learning measures
becomes the basis for evaluating the strategy
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