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PHR/SPHR HUMAN RESOURCES EXAM 2024/2025
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PHR/SPHR HUMAN RESOURCES EXAM 2024/2025
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PHR/SPHR HUMAN RESOURCES EXAM2024/2025
HR participates in the strategic planning process by which of the following? - Precise Answer ✔✔C.
Providing expertise
Restructuring is used to do which of the following? - Precise Answer ✔✔A. Remove redundant
operations
A statement that describes what an organization does that is different from others is a: - Precise Answer
✔✔D. Mission statement
Which of the following options is one characteristic of an organization during the growth phase? -
Precise Answer ✔✔C. The compensation package is competitive
Improvements in technology have had their greatest effect on which of the following? - Precise Answer
✔✔B. Productivity
To which of the following does the balanced scorecard concept not apply? - Precise Answer ✔✔B.
Eliminate unnecessary processes to increase customer satisfaction
Which of the following is an appropriate use for an HR audit? - Precise Answer ✔✔C. To determine
whether the employee handbook is in compliance with current government regulations
The four p's summarize the marketing function. Which of the following is not one of the p's? - Precise
Answer ✔✔A. Perception
Which of the following is one of the elements of a smart goal? - Precise Answer ✔✔A. Action-oriented
, What is a pocket veto? - Precise Answer ✔✔B. Congress submits a bill to the president and the
adjourns. The president does not sign the bill within 10 days
Which of the following is not a method used by organizations (not possessive) to communicate expected
behavior to employees? - Precise Answer ✔✔C. Mentor programs
Which of the following risk management tool or activity is not required by law? - Precise Answer ✔✔A.
Employee handbooks
An HR audit enables an employer to do which of the following? - Precise Answer ✔✔D. All of the above
What are corporate programs that focus on behaviors that minimize the depletion of time, money, and
labor called? - Precise Answer ✔✔B. Sustainability efforts
Ethics, offshoring, data security, and philanthropy are all examples of HR's role in which of the following
functions? - Precise Answer ✔✔D. Corporate responsibility
A decision about outsourcing specialized labor would most likely be made at which stage of the
organizational life cycle? - Precise Answer ✔✔A. Startup
What is the purpose of an HR budget? - Precise Answer ✔✔A. To determine how much cash is required
to achieve a goal
What element of an inventory-management system is defined by "purchasing smaller amounts of
supplies more frequently"? - Precise Answer ✔✔B. Just-in-time inventory
Which of the following statements about whistle-blower protection is false? - Precise Answer ✔✔D. The
employee does not have to have suffered an unfavorable employment action to qualify for protection
Salaries, payroll taxes, and benefits are all examples of which of the following HR activities? - Precise
Answer ✔✔B. Creating an HR budget
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