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PHR SPHR Human Resources EXAM with complete 2024
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PHR SPHR Human Resources EXAM with complete 2024
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PHR/SPHR Human Resources EXAMwith complete 2024
HR participates in the strategic planning process by which of the following? -
ANSWER-C. Providing expertise
Restructuring is used to do which of the following? - ANSWER-A. Remove
redundant operations
A statement that describes what an organization does that is different from others
is a: - ANSWER-D. Mission statement
Which of the following options is one characteristic of an organization during the
growth phase? - ANSWER-C. The compensation package is competitive
Improvements in technology have had their greatest effect on which of the
following? - ANSWER-B. Productivity
To which of the following does the balanced scorecard concept not apply? -
ANSWER-B. Eliminate unnecessary processes to increase customer satisfaction
Which of the following is an appropriate use for an HR audit? - ANSWER-C. To
determine whether the employee handbook is in compliance with current
government regulations
The four p's summarize the marketing function. Which of the following is not one
of the p's? - ANSWER-A. Perception
Which of the following is one of the elements of a smart goal? - ANSWER-A.
Action-oriented
, What is a pocket veto? - ANSWER-B. Congress submits a bill to the president and
the adjourns. The president does not sign the bill within 10 days
Which of the following is not a method used by organizations (not possessive) to
communicate expected behavior to employees? - ANSWER-C. Mentor programs
Which of the following risk management tool or activity is not required by law? -
ANSWER-A. Employee handbooks
An HR audit enables an employer to do which of the following? - ANSWER-D. All
of the above
What are corporate programs that focus on behaviors that minimize the depletion
of time, money, and labor called? - ANSWER-B. Sustainability efforts
Ethics, offshoring, data security, and philanthropy are all examples of HR's role in
which of the following functions? - ANSWER-D. Corporate responsibility
A decision about outsourcing specialized labor would most likely be made at
which stage of the organizational life cycle? - ANSWER-A. Startup
What is the purpose of an HR budget? - ANSWER-A. To determine how much
cash is required to achieve a goal
What element of an inventory-management system is defined by "purchasing
smaller amounts of supplies more frequently"? - ANSWER-B. Just-in-time
inventory
Which of the following statements about whistle-blower protection is false? -
ANSWER-D. The employee does not have to have suffered an unfavorable
employment action to qualify for protection
Salaries, payroll taxes, and benefits are all examples of which of the following HR
activities? - ANSWER-B. Creating an HR budget
The marketing director needs to hire a replacement for the marketing coordinator,
who is being promoted. The position has changed quite a bit since the last time
the job was advertised and the director is looking to HR to assist in redefining the
job requirements so the recruiting process can begin. Which of the following
would not be used in determining the job requirements? - ANSWER-D. Candidate
profile
Which of the following is not a BFOQ? - ANSWER-C. A retail store in a
predominantly Asian neighborhood advertises for Asian clerks
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