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Salesforce Admin Certification Exam Questions With Complete Solutions
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Salesforce Admin Certification Exam Questions With Complete Solutions
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Salesforce Admin Certification Exam Questions WithComplete Solutions
Accounts Correct Answer Accounts are the companies you're
doing business with. You can also do business with individual
people (like solo contractors) using something called Person
Accounts.
Action Layout Correct Answer Use to customize publisher
actions in chatter. Using the action layout editor, you can select
fields that will show up when a user clicks on an action.
Apex triggers Correct Answer Apex triggers enable you to
perform custom actions before or after events to records in
Salesforce, such as insertions, updates, or deletions.
Use triggers to perform tasks that can't be done by using the
point-and-click tools (declarative) in the Salesforce user
interface.
There are two types of triggers.
.Before triggers are used to update or validate record values
before they're saved to the database.
.After triggers are used to access field values that are set by the
system (such as a record's Id or LastModifiedDate field), and to
effect changes in other records. The records that fire the after
trigger are read-only.
Apex Triggers Correct Answer Blocks of Apex code that are
executed before and/or after any record action, such as create,
,update, or delete. Used for complex business logic automation
and where such functionality is too complicated to be
implemented using validation rules or workflow rules, such as
field updates.
App Correct Answer a little more than a container for all of the
objects, tabs, and other functionality that drives a business
process.
Approval Process Correct Answer allow you to specify a
sequence of steps that are required to approve a record. Each
step allows one or more designated approvers to accept or reject
a record.
Allows you to specify actions; sending email alert, updating
field value, or assigning a task that should occur whenever a
record is approved, rejected first submitted for approval or
recalled.
Approvals Correct Answer Email template: Create email
template to use when notifying approvers.
Record approval page layout: the page the approver sees when
he or she approves or rejects a record.
Approval Steps: allows designated approvers to accept or reject
the submitted record. Contains:
.One or more designated approvers
.Optional filter criteria, so that only records that meet certain
conditions will require approval at that step
, .Optional step approval actions that execute regardless of the
outcome of the whole approval process.
.Optional step rejection actions that execute regardless of the
outcome of the whole approval process
.optional step recall actions that execute if the record is recalled.
Approval actions: actions that should occur whenever a record is
initially submitted, or when it's finally approved or rejected.
Allows you to create and assign tasks, update fields, and send
email updates and outbound messages. Can be associated with
the approval process as a whole or with individual approval
steps.
Once an approval process has been activated, its approval steps
can no longer be edited, even if you deactivate it. The only way
to make changes is to clone the existing approval process and
make edits n the cloned one.
Big deal alerts Correct Answer Opportunity function - under
customize, Opportunities. A Big Deal Alert is an automated
email that includes a snapshot of an opportunity that has reached
a given threshold. You can set your threshold by entering a
trigger amount and probability. The email will be sent when
both triggers are met or exceeded.
Your threshold consists of an opportunity amount and
probability. For example, you can send an email to your team
when an opportunity of $500,000 has reached a probability of
90%. The trigger amount is the total opportunity value and the
probability correlates to the stage in the opportunity.
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