Emergency Numbers Professional
Exam questions and answers
4 phases of emergency management cycle - answer Mitigation,
Preparedness, Response and Recovery
911 calls are selectively routed to the correct PSAP based on -
answer the MSAG
In radio communication the three most common frequency bands
used by public safety are - answer VHF-High band, UHF and 700-
800MHz
In what type of radio system do all sites rebroadcast messages
simultaneously on the SAME frequency - answer Simulcast
A voted receiver system rebroadcasts the - answer the clearest
signal received
The purpose for using talk-around on a radio system is - answer To
communicate when out of range of the repeater
A LEC or local exchange carrier is defined as - answer provider of
telephone service to the public operating under state regulations
What is the completed path called if customers are served by
different switching systems in the same market - answer IntraLATA
The transfer of a telephone call to another party is known as -
answer call transferring
,Forced Answer - answer call is presented to a call taker based upon
a predetermined amount of time between the disconnection of the
last call and the presentation of the next call
Baudot - answer Most common communications protocol standard
for TDD
Enhance 911 Act of 2004 - answer Created the National E911
Implementation Coordination Office
Emergency Operations Plan - answer Overall roles, authority and
functions are established by the
Isolation of the central office - answer when 911 calls directed to a
seven digit number will not route through the 911 tandem switch
and will not have ANI or ALI is what type of service interruption?
Occurs when the links between the central office serving a PSAP and
the remainder of the network are interrupted.
The loss of DBMS will result in - answer loss of ALI information
King County Decision - answer Stipulates the demark for cost is the
selective router
CRA - answer Act allows employees or applicants to recover money
damages against their employers
What is not considered a disability under ADA - answer Pregnancy
Hard news - answer changes in human environment
, MSAG - Master Street Address Guide - answer list of streets with
associated number ranges within a 911 service area
Adverse Impact - answer neutral employment policy or practice
that by its operation discriminates against employees in a protected
classification
OET 71 - answer Guidelines for testing and verifying accuracy of
wireless e911 location systems
ESN (Emergency Service Number) - answer 3-5 digit number -
unique combo of emergency service agencies designated to serve a
specific range of addresses within a particular geographic area
Under OSHA regulations when an employee safety complaint is filed
- answer an employer must contact OSHA within 72 hours
Bona Fide Occupational Qualification (BFOQ) - answer employer's
hiring preference is a reasonable necessity for the normal operation
of the business
"protected status" does not include - answer parenthood
Organizational Research examines background info about the
organization in what 3 areas - answer Trend Analysis, Philosophy
and Mission, Culture and History
Local Exchange - answer service area provided by an end office
Central office - answer refers to a local switching system that
connects lines from subscribers and trunks to other switches and is
sometimes referred to as the telephone company or building
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