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HCA 101 review Written portion 2024 - PART II QUESTIONS WITH COMPLETE SOLUTIONS
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HCA 101 review Written portion 2024 - PART II QUESTIONS WITH COMPLETE SOLUTIONS
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10/11/24, 8:07 AMHCA 101 review Written portion
Jeremiah
Terms in this set (25)
What promotes openness to diversity in a Self-awareness
health care profession
When gathering information the health Possible responses of the person providing the information
care professional must consider what major Effects of the environment on any response
factors The possible sensitive nature of the required information
Conflict A clash between opposing interests and ideas.
patience and understanding
actively listening
Guidelines when dealing with an angry
give time and space
client
try to engage in conversation to figure out the problem
respect
does not want to hurt or offend others
Characteristics of an assertive person
direct, honest, and sincere communication
A "powerful non-verbal from of Touch
communication" is what?
Remember- The HISTORY
Reflect- The basis of our personal assumptions
What are the 4 Rs of reconciliation Recognize -The effects of the power imbalance
The effects of history, evident today
Respond.- The overall goal of the healthcare professional is Person/Community-
centred care
What is pitch the highness or lowness of a sound
make something clear
HCA 101 review Written portion
What does proximity refer to Personal space
What is culture, what does it include refers to the characteristics- language, values, beliefs, habits, ways of life
What can you do for self-care
Body language
eye contact
gestures
What are major components of nonverbal
facial expressions
communication
touch
silence
suprasegment's (voice,tone,pitch,rate,speed)
Mediation
breath
What can you do for self care walk/exercise
journal
plenty of rest
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