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Salesforce Admin Certification Exam Questions And Answers
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What should be used to control a user's ability to view a dashboard? A) Sharing rules B) Dashboard folder access C) Source report folder access D) Dashboard properties - ANS B) Dashboard folder access Moving from the account object to the contact object is an example o...

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  • October 11, 2024
  • 37
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • salesforce admin certification exam questions and

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  • Salesforce
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Salesforce Admin Certification Exam
Questions And Answers


What should be used to control a user's ability to view a dashboard?

A) Sharing rules

B) Dashboard folder access

C) Source report folder access

D) Dashboard properties - ANS B) Dashboard folder access

Moving from the account object to the contact object is an example of what type of relationship?
(Pick 3)

A) Related List
B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANS A) Related List
D) One-to-Many
E) Parent-to-Child

Moving from the opportunity object to the account object is an example of what type of
relationship? (Pick 2)

A) Related List
B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANS B) Lookup
C) Child-to-Parent

Moving from the case object to the contact object is an example of what type of relationship?
(Pick 2)

A) Related List

,B) Lookup
C) Child-to-Parent
D) One-to-Many
E) Parent-to-Child - ANS B) Lookup
C) Child-to-Parent

Once enabled, which of the following features cannot be disabled?

A) Chatter
B) Advanced Currency Management
C) Custom Fiscal Year
D) Collapsible Sidebar
E) Lightning Experience - ANS C) Custom Fiscal Year

Sales reps should not be able to delete accounts. Which feature can help meet this
requirement?

A) Create a custom Sales User profile without the delete permission
B) Assign all sales users to the Standard User profile
C) Change the Account tab setting to Tab Hidden
D) Disable Enhanced Lists - ANS A) Create a custom Sales User profile without the delete
permission

True or False: The standard user profile allows users to do everything but delete the records
that they own. - ANS False

True or False: By default, all Salesforce orgs are set to a single currency. - ANS True

True or False: A tab setting on an object should be used to protect sensitive data from users. -
ANS False

True or False: The user interface (UI) settings are "global," and therefore apply to all users in an
org - ANS True

True or False: Chatter external users can only interact in public or private Chatter groups that
they belong to. - ANS False

True or False: Locale settings control date, time zone, currency, and name order. - ANS False

True or False: It is possible to switch to a standard fiscal year from a custom fiscal year. - ANS
False

Which features can an admin use to restrict login access? (Pick 2)

,A) Profile Login Hours
B) Sharing Rules
C) Trusted IP Ranges
D) OWD's
E) Profile IP Ranges - ANS A) Profile Login Hours
E) Profile IP Ranges

What is the only feature an admin can use to restrict record access?

A) CRED Settings
B) Sharing Rules
C) Role Hierarchy
D) OWD's
E) Profile Login Hours - ANS D) OWD's

How can an admin grant full access to a record? (Pick 2)

A) Ownership
B) Sharing Rules
C) Role Hierarchy
D) Manual Sharing
E) CRED Settings - ANS A) Ownership
C) Role Hierarchy

Which feature allows end users to share their own records? (Pick 2)

A) Teams
B) Sharing Rules
C) OWD's
D) Manual Sharing
E) CRED Settings - ANS A) Teams
D) Manual Sharing

What should a system administrator use to disable a custom application for a group of users?

A) Profiles
B) UI Settings
C) Page Layouts
D) Sharing Rules
E) CRED Settings - ANS A) Profiles

American Bank and Grey Technologies have each purchased gold level support plans. What is
the best way support reps can gain access to these two accounts, and all cases associated with
them?

, A) Manual Sharing
B) Role Hierarchy
C) Sharing Rules
D) OWD's
E) Teams - ANS E) Teams

What can be modified on a standard field?
(Pick 2)

A) System Validation rules
B) Picklist values
C) Dependencies
D) Help Text
E) API Name - ANS B) Picklist values
D) Help Text

AW Computing needs to track the manufacturer and model for specific car companies. How can
the administrator ensure that the manufacturer selected influences the values available for the
model?

A) Create the manufacturer field as a dependent picklist and the model as a controlling picklist.

B) Create a lookup field from the manufacturer object to the model object.

C) Create the manufacturer field as a controlling picklist and the model as a dependent picklist.

D) Create a multi-select picklist field that includes both manufacturers and models. - ANS C)
Create the manufacturer field as a controlling picklist and the model as a dependent picklist.

True or False: Sharing rules can be used to restrict data access. - ANS False

True or False: A user must have full access to a record in order to share it. - ANS True

True or False: Manual sharing can grant access to more than one record at a time. - ANS
False

True or False: The default OWD's for all Salesforce objects is private. - ANS False

Used to assign different picklist values for different business processes.

A) Page Layout
B) Record Type
C) Validation Rule

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