2024 Salesforce admin exam dumps Questions And Answers Graded A+!!!
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Course
Salesforce
Institution
Salesforce
A Customer Service agent is going on leave and the Service manager wants to change ownership of cases assigned to her.
Which two users should be able to fulfill this request? Choose 2 answers.
A. A User with Read permission on account.
B. A User with the System Administrator profile.
C. A Use...
2024 Salesforce admin exam dumps
Questions And Answers Graded A+!!!
A Customer Service agent is going on leave and the Service manager wants to change
ownership of cases assigned to her.
Which two users should be able to fulfill this request? Choose 2 answers.
A. A User with Read permission on account.
B. A User with the System Administrator profile.
C. A User with manager role above the agent.
D. A User with the manage Cases Permission. - ANS B,D
Explanation:
Users with the System Administrator profile and any user with Manage Cases permission should
be able to help with ownership change for cases. Manage Cases permission allows the user to
administer case settings, to include Email-to-Case and mass transfer of cases.
An administrator has been asked to replace some workflow rules that are doing simple field
updates when a lead is created to Improve processing time. What tool should the administrator
use to replace the workflow rules?
A. Screen Flow
B. Before Save Flow
C. Scheduled Flow
D. Quick Action Flow - ANS B
Explanation:
In Spring '20, Salesforce launched a new feature in Flow Builder that can trigger a flow to run
before a record is saved.
Creating or updating a record can now trigger an autolaunched flow to make additional updates
to that record before it's saved to the database. Before-save updates in flow are much faster
than other available record-triggered updates. For example, a before-save update in a flow is 10
times faster than an update in a record-change process that's built in the process Builder.
Replace your record-change processes. with flows to minimize often the spinner appears when
users save records.
The administrator at XYZ Inc. wants to give access to a new custom object with custom fields to
more than 1 user.
Which two options should the administrator use to meet this requirement? Choose two answers.
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