SFDC STUDY 175 Questions and
Answers
.A marketing manager needs to view summary metrics across a set of related campaigns. How can this
be accomplished?
A) Establish the campaign influence between related campaigns
B) Create a cross object formula field to calculate summary metrics
C) Build a lead source report to summarize the campaign metrics
D) Create a campaign hierarchy and include the related campaigns - ANSWER-D) Create a campaign
hierarchy and include the related campaigns
.A marketing user has received a file of leads to import into Salesforce. What is the best way to avoid
duplicating records?
A) Validation rules
B) Merge Leads Function
C) Import Wizard
D) Data Loader - ANSWER-C) Import Wizard
,.A marketing user has received a file of leads to import into Salesforce. What tool can be used to avoid
duplicate lead records?
A) Merge leads function
B) Validation rules
C) Import wizard
D) Data loader - ANSWER-C) Import wizard
.A marketing user needs to create a new campaign, but the New button is NOT visible from the
campaign homepage. The system administrator has verified that the user has the "Create" profile
permission for the campaign object. How should the system administrator resolve the issue?
A) Add the New button to the page layout using the page layout editor
B) Select the "Manage Campaigns" profile permission
C) Select the Marketing User checkbox in the user record
D) Grant the user "Read" profile permission for the campaign object - ANSWER-B) Select the Marketing
User checkbox in the user record
.A sales user at Universal Containers has updated the opportunity stage for an opportunity in the
pipeline. What may be updated as a result of the status change? (Choose 2)
,A) Amount rating
B) Probability
C) Sales quota
D) Forecast category - ANSWER-B) Probability
D) Forecast category
.A sales user needs to create and modify all public reports. The user has the "Create and Customize
Reports" permission on his profile. How can the system administrator provide the correct access?
A) Enable the report builder feature for the user
B) Add the "Manage Public Reports" permission to the user's profile
C) Grant the user access to the appropriate report folders
D) Add the "Manage Custom Report Types" permission to the user's profile - ANSWER-D) Add the
"Manage Custom Report Types" permission to the user's profile
.A system administrator at Universal Containers created a custom object to capture customer feedback.
How can the administrator ensure that users have access to this new object?
A) Add fields from the feedback object to the account page layout.
B) Assign the feedback page layout to the appropriate user profiles
, C) Create a lookup relationship from the account page to the feedback object.
D) Create a role in the hierarchy to provide user access to the new object - ANSWER-B) Assign the
feedback page layout to the appropriate user profiles
.A system administrator at Universal Containers created a new account record type. However, sales
users are unable to select the new record type when creating new account records. What is a possible
reason for this? (Choose 2)
A) The records type has not been activated
B) The record type has not been added to the sales user profile
C) The record type has not been set as the default record type
D) The record type does not have an associated page layout - ANSWER-A) The records type has not been
activated
B) The record type has not been added to the sales user profile
.A system administrator at Universal containers incorrectly imported a set of records and needs to
remove them from Salesforce. Which tool should the administrator use to complete the task? (Choose
2)
A) Excel Connector
B) Mass Delete
Answers
.A marketing manager needs to view summary metrics across a set of related campaigns. How can this
be accomplished?
A) Establish the campaign influence between related campaigns
B) Create a cross object formula field to calculate summary metrics
C) Build a lead source report to summarize the campaign metrics
D) Create a campaign hierarchy and include the related campaigns - ANSWER-D) Create a campaign
hierarchy and include the related campaigns
.A marketing user has received a file of leads to import into Salesforce. What is the best way to avoid
duplicating records?
A) Validation rules
B) Merge Leads Function
C) Import Wizard
D) Data Loader - ANSWER-C) Import Wizard
,.A marketing user has received a file of leads to import into Salesforce. What tool can be used to avoid
duplicate lead records?
A) Merge leads function
B) Validation rules
C) Import wizard
D) Data loader - ANSWER-C) Import wizard
.A marketing user needs to create a new campaign, but the New button is NOT visible from the
campaign homepage. The system administrator has verified that the user has the "Create" profile
permission for the campaign object. How should the system administrator resolve the issue?
A) Add the New button to the page layout using the page layout editor
B) Select the "Manage Campaigns" profile permission
C) Select the Marketing User checkbox in the user record
D) Grant the user "Read" profile permission for the campaign object - ANSWER-B) Select the Marketing
User checkbox in the user record
.A sales user at Universal Containers has updated the opportunity stage for an opportunity in the
pipeline. What may be updated as a result of the status change? (Choose 2)
,A) Amount rating
B) Probability
C) Sales quota
D) Forecast category - ANSWER-B) Probability
D) Forecast category
.A sales user needs to create and modify all public reports. The user has the "Create and Customize
Reports" permission on his profile. How can the system administrator provide the correct access?
A) Enable the report builder feature for the user
B) Add the "Manage Public Reports" permission to the user's profile
C) Grant the user access to the appropriate report folders
D) Add the "Manage Custom Report Types" permission to the user's profile - ANSWER-D) Add the
"Manage Custom Report Types" permission to the user's profile
.A system administrator at Universal Containers created a custom object to capture customer feedback.
How can the administrator ensure that users have access to this new object?
A) Add fields from the feedback object to the account page layout.
B) Assign the feedback page layout to the appropriate user profiles
, C) Create a lookup relationship from the account page to the feedback object.
D) Create a role in the hierarchy to provide user access to the new object - ANSWER-B) Assign the
feedback page layout to the appropriate user profiles
.A system administrator at Universal Containers created a new account record type. However, sales
users are unable to select the new record type when creating new account records. What is a possible
reason for this? (Choose 2)
A) The records type has not been activated
B) The record type has not been added to the sales user profile
C) The record type has not been set as the default record type
D) The record type does not have an associated page layout - ANSWER-A) The records type has not been
activated
B) The record type has not been added to the sales user profile
.A system administrator at Universal containers incorrectly imported a set of records and needs to
remove them from Salesforce. Which tool should the administrator use to complete the task? (Choose
2)
A) Excel Connector
B) Mass Delete
