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strategic communication at work Questions with answers.
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strategic communication at workQuestions with answers.
According to the simultaneous transactions model, your workplace's expectations for dress and how to
communicate (and how much and with whom) are examples of the cultural situation.
true or false ANS -true
In the workplace, it is critical that you always try to change others' negative impressions about you.
TRUE
FALSE ANS -false
We engage in active listening when we go on "autopilot."
TRUE
FALSE ANS -false
Which of the following is an effective verbal listening behavior?
Interrupting when you don't understand
Encouraging further talk on the topic
Multi-tasking
Moving on to a new topic ANS -Encouraging further talk on the topic
A resume objective should focus on what you hope to learn or what skills you'd like to improve if hired.
TRUE
FALSE ANS -false
Mark Zuckerberg's failure to connect with non-technical people when he presents new Facebook
products is an example of a failure to:
Build important relationships.
, Dumb down his presentation for regular people.
Analyze his audiences.
Analyze his speaking environment. ANS -Analyze his audiences.
Quinn attended a presentation by an investment firm because she is very insecure about her own
knowledge of how to save for retirement. She indicated on a short questionnaire that the firm asked her
to fill out before the presentation that she is scared she isn't saving enough. In terms of audience
analysis, this information that Quinn provided is an example of:
Demographic data
Audience fears
Psychographic data
Motivations for attending ANS -Motivations for attending
Many organizations have style guides that provide advice on how to cite sources and format visual aids
for business presentations.(correct)
FALSE ANS -true
When using online information as evidence, you should determine how recently the site was updated.
TRUE
FALSE ANS -true
New and emerging technologies used in the workplace are helping to alleviate information overload.
true or false ANS -false
If you are culturally predisposed to politeness and keeping negative opinions to yourself, you will most
likely ____________ when working with direct communicators from European and some Scandinavian
cultures.
have difficulty
adapt
submit
experience enjoyment ANS -have difficulty
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