Exam (elaborations)
PNU 116 Exam 2 Questions And Answers
- Course
- Institution
PNU 116 Exam 2 Questions And Answers...
[Show more]
Content preview
PNU 116 Exam 2 Questions And Answersone-way communication - ANSWER sender controls the message
- no opportunity for feedback
two-way communication - ANSWER involves feedback or discussion
communication process - ANSWER exchange of info, feelings, needs and preferences
between two or more individuals
communication is an __________ process - ANSWER active process
communication process includes - ANSWER listening, observing, process, and
comprehending in s reciprocal process
goal of communication process- ANSWER to establish a mutual understanding of the
meaning that includes the message was communicated as intended
factors that affect communication- ANSWER- personal characteristics of sender and
receiver
( age, gender, income, martial status, attitude, etc.)
_cultural characteristics
( space, language, touch, manners, gestures, etc.)
- situational influences
(physical and emotional state, background noise, interruptions)
, -context
(appropriateness/inappropriateness of the message)
3 types of communication- ANSWER 1. verbal
2. nonverbal
3. affective
verbal communication - ANSWER conscious use of word spoken or written
non-verbal communication - ANSWER conveyed by body language
affective communication - ANSWER facial
verbal communication - ANSWER -Speak clearly
-Speak professionally
-Speak only about what you know
-No slang
-No medical jargon
-Colloquial expressions may be appropriate
Nonverbal communication - ANSWER *body language
-Expressions, posture, movements, gestures, physical appearance
-Clues to the truth of the spoken message
-Indicators of patient discomfort
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Easton. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
80189 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now