MNGT-3100 Exam 3 Liesl
Wesson (chapters 10, 12, 13,
17) fully solved &
updated(passed)
organizing - answer deciding how to best group organizational activities
and resources.
organization structure - answer the set of building blocks that can be
used to configure an organization.
job design - answer the determination of an individual's work-related
responsibilities
job specialization (division of labor) - answer the degree to which the
overall task of the organization is broken down and divided into smaller
component parts.
benefits of job specialization - answer 1. workers can become proficient
at a task
2. transfer time between tasks is decreased
3. specialized equipment can be more easily developed
4. employee replacement becomes easier
limitations of job specialization - answer 1. boredom and dissatisfaction
with mundane tasks.
,2. anticipated benefits do not always occur.
job rotation - answer systematically moving employees from one job to
another in an attempt to reduce employee boredom.
job enlargement - answer an increase in the total number of tasks
workers perform.
job enrichment - answer increasing both the number of tasks the worker
does and the control the worker has over the job
work teams - answer an alternative to job specialization that allows the
entire group to design the work system it will use to perform an
interrelated set of tasks
departementalization - answer the process of grouping jobs according to
some logical arrangement.
rationale for deptartmentalization - answer 1. organizational growth
exceeds the owner-manager's capacity to personally supervise all of the
organization
2. additional managers are employed and assigned specific employees to
supervise
functional departmentalization - answer grouping jobs involving the
same or similar activities.
advantages:
1. each department can be staffed by functional-area experts
2. supervision is facilitated in that managers only need to be familiar with
a narrow set of skills
, 3. coordination inside each department is easier.
disadvantages
1. decision making becomes slow and bureaucratic.
2. employees narrow their focus to their department and lose sight of
broader goals and issues.
3. accountability and performance are difficult to monitor.
product departmentalization - answer grouping activities around
products or product groups
advantages:
1. all activities associated with one product are integrated and
coordinated
2. speed and effectiveness of decision making are enhanced.
3. performance of individual products or product groups can be assessed.
disadvantages:
1. managers may focus on their product to the exclusion of the rest of the
organization
2. administrative costs may increase due to each department having its
own functional-area experts.
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