100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
OB 354 Midterm 1 Exam | Verified with 100% Correct Answers $15.99
Add to cart
Quickly navigate to
Preview
  2.  
  3. OB 354
  4.  
  5. OB 354

Exam (elaborations)

OB 354 Midterm 1 Exam | Verified with 100% Correct Answers
 0 purchase
  • Course
  • OB 354
  • Institution
  • OB 354

OB 354 Midterm 1 Exam | Verified with 100% Correct Answers What is organizational behavior (OB) - A branch of science - More specifically a field of study that seeks to understand and explain the behaviors of individuals and groups in organizations using the steps of science. What are the four s...

[Show more]

Preview 2 out of 10  pages

Document information

  • October 13, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

Written for

  • OB 354
  • OB 354

Seller

avatar-seller
Bri254

Reviews received

Content preview

OB 354 Midterm 1 Exam



What is organizational behavior (OB)
- A branch of science
- More specifically a field of study that seeks to understand and explain the behaviors of
individuals and groups in organizations using the steps of science.

What are the four steps of science?
1. Observation
2. Explanation (theory)
3. Prediction (or association)
4. Control

Define observation in the context of OB:
- Job performance, organizational commitment, job motivation, and employee well-being

Define explanation in the context of OB:
- Employees are MORE motivated in their jobs when they are required to use a variety
of skills rather than repetitive tasks

Define prediction in the context of OB:
- We can measure job motivation based on the variety of skills required. They are
positively correlated

Define control in the context of OB:
- We can "control" job motivation across employees by increasing skill variety

What is a theory?
- A well-tested explanation for a broad set of observations

What helps us test our theories for verification?
- Correlation coefficients

What is correlation?
- The relationship between two variables (-1 < r < 1)

What would be the correlation coefficient for PERFECT positive correlation?
r=1

What would be the correlation coefficient for moderately positive correlation?
r = 0.5

, What would be the correlation coefficient for NO correlation?
r=0

What is correlation unable to prove?
- Causation/why things happen the way they do

How can we prove causation?
- Correlation
- Temporal precedence
- Elimination of alternative explanations

What is job performance?
- The value of the set of employee behaviors that contribute, either positively or
negatively, to organizational goal accomplishment

Why would it be problematic to set consequences to job performance?
- It can be inaccurate to generalize an entire organizations behavior based on the
negative behavior of a few employees
- Can result in violation of policies within the organization
- Consequences can't always be controlled
- Managers may not be able to give feedback for improvement

What are the three categories of behaviors that constitute overall job performance?
- Task performance (positive)
- Citizenship behavior (positive)
- Counterproductive behavior (negative)

What is task performance?
- The behaviors involved in transforming organizational resources into the goods and
services that an organization produces (ex. a flight attendant demonstrating safety
procedures)

What are the three aspects of task performance?
- Routine task performance (ex. how to wear a seatbelt)
- Adaptive task performance (ex. conducting emergency escape)
- Creative task performance (designing new products)

What is citizenship behavior?
- Voluntary activities that may or may not be rewarded but that contribute to the
organization by improving the quality of the setting where work occurs

What is an example of "helping" in regard to citizenship behavior?
- Assisting new coworkers with heavy workloads

What is an example of "courtesy" in regard to citizenship behavior?
- Keeping coworkers informed about matters that involve them

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Bri254. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $15.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

67479 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 15 years now

Start selling
$15.99
  • (0)
Add to cart
Added