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Chapter 15 Ensuring Quality Care Questions And Answers
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Chapter 15 Ensuring Quality Care Questions And Answers Six Aims for Improvement if quality of care ***Safe: avoiding injuries to clients from the care that is intended to help them ***Effective: Providing services based on scientific knowledge to all who could benefit, and refraining from p...

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  • October 13, 2024
  • 28
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • Quality Improvement and Risk Management
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Chapter 15 Ensuring Quality Care Questions
And Answers

Six Aims for Improvement if quality of care ***Safe: avoiding injuries to clients from the

care that is intended to help them




***Effective: Providing services based on scientific knowledge to all who could benefit, and

refraining from providing services to those not likely to benefit




***Patient-centered: Providing care that is respectful of and responsive to individual patient

preferences, needs, and values, and ensuring that patient values guide all clinical decisions




***Timely: Reducing waits and sometimes harmful delays for both those who receive and those

who give care




***Efficient: Avoiding waste, including waste of equipment, supplies, ideas, and energy




***Equitable: Providing care that does not vary in quality because of personal characteristics

such as gender, ethnicity, geographic location, and socioeconomic status




Redesign elements for healthcare included ***evidence-based decision-making

,Chapter 15 Ensuring Quality Care Questions
And Answers

***safety




***client as a source of control




***individualized client-centered care




***transparency




***anticipated needs




***decreased waste




***interdisciplinary cooperation




***collaboration




***communication

, Chapter 15 Ensuring Quality Care Questions
And Answers

Quality Assurance initiatives are essential ****when efforts are being made to cut costs

and ,at the same time,maintain high standards of care




To ensure high-quality care,the health-care industry borrowed the philosophy of

***continuous quality improvement (CQI) from the business world




According to the CQI philosophy *** there are internal customers and external customers




The external customers are ***clients and their families




The internal customers are ***individuals working within the healthcare setting




Continuous quality improvement, also known as total quality management (TQM) ***is

based on the belief that the organization with higher-quality services will capture a greater share

of the market than competitors with lower-quality services

***this approach emphasizes customer satisfaction, promotes innovation, and requires employee

involvement commitment

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