ADM 2336 Midterm Ottawa UPDATED ACTUAL Exam Questions and CORRECT Answers
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Course
ADM 2336
Institution
ADM 2336
ADM 2336 Midterm Ottawa UPDATED
ACTUAL Exam Questions and CORRECT
Answers
organizational behaviour - CORRECT ANSWER- field of study devoted to
understanding, explaining, and ultimately improving the attitudes and behaviour of
individuals and groups in organizations
job performance - CORRE...
ADM 2336 Midterm Ottawa UPDATED
ACTUAL Exam Questions and CORRECT
Answers
organizational behaviour - CORRECT ANSWER✔✔- field of study devoted to
understanding, explaining, and ultimately improving the attitudes and behaviour of
individuals and groups in organizations
job performance - CORRECT ANSWER✔✔- employee behaviours that contribute either
positively or negatively to the accomplishment or organizational goals
task performance - CORRECT ANSWER✔✔- includes employee behaviours that are
directly involved in the transformation of organizational resources into the goods and services
that the organization produces
citizenship behaviour - CORRECT ANSWER✔✔- voluntary employee behaviours that
contribute to organization;s goals by improving the context in which work takes place
organizational commitment - CORRECT ANSWER✔✔- desire to remain a member of the
organization
affective commitment - CORRECT ANSWER✔✔- employees desire to remain a member of
an organization due to a feeling of emotional attachment
normative commitment - CORRECT ANSWER✔✔- employees desire to remain a member
of an organization due to a feeling of obligation
continuance commitment - CORRECT ANSWER✔✔- employees desire to remain a member
of an organization due to an awareness of the costs of leaving
, embededdness - CORRECT ANSWER✔✔- employees connection to and sense of fit in the
organization and community
exit - CORRECT ANSWER✔✔- active, destructive
voice - CORRECT ANSWER✔✔- active, constructive
neglect - CORRECT ANSWER✔✔- passive, destructive
loyalty - CORRECT ANSWER✔✔- passive, constructive
psychological withdrawal - CORRECT ANSWER✔✔- mentally escaping from work
physical withdrawal - CORRECT ANSWER✔✔- physical escape from work
independent forms model - CORRECT ANSWER✔✔- model that predicts that the various
withdrawal behaviours are uncorrelated so that engaging in one type of withdrawal has little
bearing on engaging in other types
compensatory forms model - CORRECT ANSWER✔✔- model indicating that the various
withdrawal behaviours are negative correlated, so that engaging in one type of withdrawal
makes one less likely to engage in others
progression model - CORRECT ANSWER✔✔- model indicating that the various withdrawal
behaviours are positively correlated, so engaging in on type of withdrawal behaviour makes
one more likely to engage in others
job satisfaction - CORRECT ANSWER✔✔- a pleasurable emotional state resulting from the
appraisal of one's job or job experiences, represents how a person feels and thinks about their
job
value-percept theory - CORRECT ANSWER✔✔- argues that job satisfaction depends on
whether the employee perceives that his/her job supplies those things that he/she values
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