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2025 Wellcare ACT Mastery Exam - Broker / Employee-Questions with Correct Answers
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2025 Wellcare ACT Mastery Exam - Broker / Employee-Questions with Correct Answers
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2025 Wellcare ACT Mastery Exam - Broker / Employee-Questionswith Correct Answers
Low-Income Subsidy (LIS) Level 4 is ending and moving to Level 1 as new certifications and
recertifications take place. - ✔✔TRUE
Wellcare Mutual of Omaha co-branded plans are offered in _____ states. - ✔✔Wellcare
Mutual of Omaha co-branded plans are offered in five states.
Brokers/Agents may be investigated after being suspected of noncompliant activity
reported through a: (Select all that apply.) - ✔✔Brokers/Agents may be investigated after
being suspected of noncompliant activity reported through a CTM, grievance, secret shop
finding, internal audit, or reporting.
Names and/or logos of provider co-branding partners can be displayed on marketing
materials, as long as the current and approved logos are used. - ✔✔FALSE
CustomPoint® sales material order dates will be posted on Wellcare.com. - ✔✔CustomPoint
features: Easy access through the Single Sign-On Portal, the capability to select state and
product-specific materials, a search box to locate specifics (including counties or plan
name), and real-time shipment tracking information and order status.
Medicare Star Ratings and performance are at the forefront of Wellcare's quality strategy.
Wellcare's quality focus consists of six drivers. Which of the following is not a Wellcare
quality driver? - ✔✔Wellcare's quality focus consists of six primary drivers: Member Service,
Serving Government Customers, Selection and Enrollment, Reputation, Requirement of
Participation, and Bonus Payment.
Final 2025 plan and benefit information may be discussed with beneficiaries on or before
September 30, 2024. - ✔✔FALSE
All Prescription Drug Plans (PDPs) offer preferred cost-sharing including $0 copay on Tier 1
preferred generic medications through Express Scripts Pharmacy home delivery. - ✔✔TRUE
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