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Usps 421 Questions and Answers.
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Usps 421 Questions and Answers.
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Usps 421 Questions andAnswers
Denning [Date] [Course title]
, Gist -Correct Answers: :Greet, Inquire, Suggest, Thank
Caller service -Correct Answers: :Is a premium service for people and companies that need more pickup
times than firm holdout and have more mail than the largest box
S.O.L.E.R -Correct Answers: :Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
Fur -Correct Answers: :Flexible, Uniformly thick, Rectangular
5 mail processing categories -Correct Answers: :Letters, Flats, Machinable Parcel, Irregular Parcel,
Outside Parcel
Balloon rate -Correct Answers: :applies to Priority Mail addressed for delivery to zones 1 through 4 and
Standard post for all zones
Letter size minimum -Correct Answers: :3 1/2 inches in height, 5 inches in length and .007 inches thick
and be rectangular
DIM -Correct Answers: :Dimensional weight
oversize pricing -Correct Answers: :applies to Standard post pieces that measure over 108 inches but not
more than 130 inches in combined length and girth
When is the DIM weight applied -Correct Answers: :is applied to priority mail packages that are shipped
to zones 5 through 8 and exceed one cubic foot (1,728)
3 goals of SSA -Correct Answers: :Grow Revenue
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