USPS Exam 421 Window
Clerk 9/21/17 Questions
and Answers
Denning [Date] [Course title]
, End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs
on -Correct Answers: :24 hour clock
Items sent within the US APO, FPO, UN, and its territories and possessions. -Correct Answers: :Domestic
mail
sets forth the policies, regulations and procedures governing domestic mail -Correct Answers: :DMM-
Domestic Mail Manual
sets forth policies, regulations, and procedures governing international mail -Correct Answers: :IMM-
International Mail Manual
contains policies and procedures for administrative ad support functions within the postal service -
Correct Answers: :ASM-Administrative and Support Manual
all manuals are found on line via? -Correct Answers: :Policy Net
Guarantees overnight or next day delivery $100 insurance and free tracking -Correct Answers: :Express
Mail
Premier Shipping service of the USPS -Correct Answers: :Express Mail
Fast and affordable max 70lbs $50 insurance another premier shipping service of the USPS 2-3 DAYS
delivery -Correct Answers: :Priority Mail
Bulk mail usually handled at distribution centers -Correct Answers: :Parcel Select
Merchant pays postal fee returning merchandise bulk parcel return product -Correct Answers: :Parcel
Return Services
First class mail, periodicals, standard mail, package services -Correct Answers: :Mailing services
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