UNC PSYC 242 EXAM 2 QUESTIONS
AND ANSWERS
Validity - ANSWER The extent to which the assessment technique
measures what is claims to measure
Content Validity - ANSWER The extent to which the assessment
technique has content appropriate for what is being measured
Convergent validity - ANSWER The extent to which the assessment
technique correlates with other techniques that measure the same thing
Discriminant Validity - ANSWER The extent to which the assessment
technique does not correlate with techniques that measure something
else
Reliability - ANSWER The extent to which the assessment technique
yields consistent, reliable results
Test-Retest Reliability - ANSWER The extent to which the assessment
technique yields similar results across multiple administrations at
different times
Interrater reliability - ANSWER The extent to which the assessment
technique consists of items that are consistent with one another
Clinical utility - ANSWER The extent to which the assessment technique
improves delivery of services or client outcome
Quieting yourself - ANSWER Quieting the interviewers internal, self-
directed thinking pattern (the voice in the interviewers mind)
Being Self-Aware - ANSWER Maximize the interviewers ability to know
how he or she tends to affect others interpersonally and how others tend
to relate to him or her
, Vocal Qualities - ANSWER Pitch, tone, volume and fluctuation in the
interviews voice
Verbal Tracking - ANSWER Interviewers ability to monitor the train of
thought implied by clients patterns of statements allowing topics to shift
smoothly
Rapport - ANSWER Refers to the positive, comfortable relationship
between client and interviewer
Ways to build rapport - ANSWER 1. Put client at easy with "small talk"
2. Acknowledge awkwardness of interview
3. Following clients lead with language "speaking their language"
Technique - ANSWER What an interview does with clients -Tools in the
interviewers toolbox
Directive Style - ANSWER A style that gets exactly the information they
need by asking clients specifically for it -Usually only allows for brief,
single word responses
Nondirective Style - ANSWER A style that allows the client to determine
the course of the interview
Open ended questions - ANSWER Allow for individualized and
spontaneous responses from clients, typically long and detailed -
Common in non directive style
Close ended questions - ANSWER Allows for less elaboration and self-
expression by the client but yields quick precise answers -Common in
directive style
Clarification - ANSWER Questions to make sure the interviewer has an
accurate understanding of the clients comments
Confrontation - ANSWER Questions the interviewer asks when they
notice discrepancies or inconsistencies in clients comments
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