MGT 6681 - chapter 1-7
In the aftermath of a crisis that an organization has survived, the
organization should... - -implement a change in its way of managing the
affected issue
-In the context of organization development and change, leaders within
organizations often want a simple answer to the question, "What works?"
Which of the following issues contributes to difficulty in trying to answer this
question? - -slippery causality
-Should change leaders mainly use systematic tools or primarily engage in
the political process of creating broad coalitions? - -the political process is
more important than adhering to systematic tools
-Among those features of the literature on organization change that keep
practicing managers from easily mastering the relevant theory, a particular
source of confusion is the proliferation of guidance ranging from large-scale
paradigms to small-scale practical techniques, also known as... - -conceptual
spread
-How important is the pursuit of rapid change in a change initiative, given
the threat of the so-called acceleration trap? - -speed creates momentum,
but a methodical approach prevents destabilizing the system
-As in the case of much of the management literature, many ideas in the
literature on organization change have stood the test of time and therefore
remain important objects of study in the 21st century. However, this fact can
make the manager's effort to absorb the literature challenging, given the
need to study a particularly large volume of material. Thus, one of the
impediments to practitioners' mastery of the literature on organization
change is that of its... - -Rich History
-Incremental change: - -Kaizen
-Radical Change - -Kaikaku
-In the tension between reliance on organizational capabilities to effect
change and approaching the task by leveraging personal talent, which
avenue is more likely to reap substantive rewards? - -personal talent is the
main ingredient in a successful change initiative
-Lowest level of depth in a change initiative: - -solving minor problems
, -People find the literature on organization change hard to comprehend due,
in part, to the need to customize specific solutions for different kinds of
organizations under different kinds of strategic situations. In other words,
one of the key impediments to mastering the literature on organization
change is its application to... - -varied settings
-What is one feature in the literature on organization change that strongly
impedes practitioners' access to comprehensible solutions and their ability to
translate academic research into practical settings? - -multiple perspectives
-One of the major reasons for the infeasibility of prescribing an
unambiguous, universally applicable method of changing an organization is...
- -shifting priorities
-What is the ideal leadership structure for a change initiative? - -a guiding
coalition is the most effective way to organize leadership
-The literature on organization change can be difficult for most people to
grasp, for a number of reasons. Once such reason is the appearance, within
the literature, of... - -fluid boundaries
-Organizations often experience performance improvement after loosening,
rather than tightening, their command-and-control structures. If tightening
those structures would ordinarily seem to be capable of enhancing leaders'
ability to move the organization in the desired direction, but doing the
opposite is, instead, the real solution, then this example of organization
change is... - -A Paradox
-Should organizations mainly undertake transformational change or solve
small-scale problems as they arise? - -both types of change initiatives have
their place in organizational life
-Organization change initiatives often require convincing employees to
accept technological change that will render their current skills or knowledge
obsolete. Employees may understand the benefits of the new technology
while nevertheless resisting the prospective change for the sake of their
personal survival. Thus, the opposing pressures inherent in this proposition
create... - -Tension
-In a human production-oriented organization, throughput refers to... - -
value-adding processes
-A production-oriented open system, such as a human organization with a
value-adding mission, adjusts its behavior gradually based on information
from the environment that appears to be a function of what the organization
is seeking to do. This information is... - -feedback
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