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SPCH 1321(questions well answered) latest update
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SPCH 1321(questions well answered) latest update
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SPCH 1321(questions wellanswered)2024-2025 latest update
Top Qualities /Skills Sought by Employers - correct answer ✔✔1. leadership
2. ability to work in a team
3. communication skills (written)
4. problem-solving skills
5. communication skills
Regardless of careers, one will spend a staggering amount of time communicating. - correct answer
✔✔Accounting will talk to clients
AFT blunders - correct answer ✔✔ACKNOWLEDGE how others feel
ADMIT when you've made a mistake
EXPRESS sincere regrets
5 Communication Principles - correct answer ✔✔1. We are always communicating
2. Communication is strategic
3. Communication is irreversible
4. Communication is a process
5. Communication is not panacea "all healing"
We are always communicating - correct answer ✔✔We are always communicating through our body
movement, even our absence is a form of communication
What kind of strategic goals can communication achieve? - correct answer ✔✔Instrumental Goal
Relational Goal
Identity Goal
,Instrumental Communication - correct answer ✔✔Message aimed at accomplishing the task at hand /
Getting the job done
Give an example of instrumental communication - correct answer ✔✔"I need that report by noon"
"How long does the report need to be?"
Sometimes it doesn't need to be as direct as that such as "Wow-- look at the time!" or "final offer"
Relational Communication - correct answer ✔✔Message that shape and reflect the way people regard
one another.
A positive relationship can help accomplish instrumental goals, while a negative relationship can make it
difficult or even impossible to accomplish the task at hand.
Identity Management - correct answer ✔✔The practice of presenting yourself in ways that produce a
preferred image and distinctive sense of self both verbally and non verbally.
How should we look at communication events? - correct answer ✔✔Communication event needs to be
examined as part of its communication context.
Communication is not a Panacea - correct answer ✔✔Greek word for "all-healing".
Communication cannot solve all problems.
Sender - correct answer ✔✔Someone who transmit a message either intentionally or unintentionally
Message - correct answer ✔✔Any symbol or behavior in which others create meaning or that triggers a
response.
Encoding - correct answer ✔✔The intentional process of cresting a message.
Speakers organization of all the info they have in the best form to communicate with a specific audience
, Channel/Medium - correct answer ✔✔The medium or method used to deliver a message (Face-to-Face,
blog, text emails)
-tone
-texting
-braille
-apparel
-body language
Receiver - correct answer ✔✔Any person who perceives a message and attaches meaning to it, whether
or no the message was intended for that person
Decoding - correct answer ✔✔The process of attaching meaning to words, symbols, or behavior.
Discerning what that person is trying to communicate
Feedback - correct answer ✔✔The recognizable response to a message. Verbal/written/nonverbal.
linear communication model - correct answer ✔✔A depiction of communication messages that flow in
one direction from a starting point to an end point.
Interactive Communication Model - correct answer ✔✔A depiction of communication messages that are
exchanged back and forth between a sender and a receiver and are influenced by feedback and the
fields of experience of both communicators.
transactional communication model - correct answer ✔✔A characterization of communication as the
simultaneous sending and receiving of messages in an ongoing, irreversible process.
Noise - correct answer ✔✔Any factor that interferes with a message (also known as barriers or
interference
3 types of noise - correct answer ✔✔physical, physiological, psychological
Tenor - correct answer ✔✔the way a question is asked
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