AIRS certification: Community Resource Specialists Exam Questions With Correct Answers
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Course
AIRS
Institution
AIRS
AIRS certification: Community Resource
Specialists Exam Questions With Correct
Answers
Assessment includes the process of: - answerunderstanding the client's problem.
When making contact, what is initially more important than the problem? - answerThe client's
feelings
What is paraphrasing? - ...
What does prioritization involve? - answer✔Helping the client focus on the issues they find most
important
Which of the following is the best example of closure in an I&R inquiry? - answer✔"Thanks for
calling and please call us again if these referrals don't work out or if you need help in the future."
If a Community Resource Specialist cannot provide an appropriate referral to a client, how
should this be handled? - answer✔Tell the client there is nothing available to meet their needs
but to work with the individual on some alternative solutions
What is the prime purpose of closure in an I&R inquiry? - answer✔To summarize the referrals
and encourage the client to contact the I&R service again if needed
According to the AIRS Standards, most I&R interactions are: - answer✔one-to-one
At the end of an I&R call, the Community Resource Specialist should invite the client to: -
answer✔call back on this or any other matter.
Which of the following inquiries is more likely to receive advocacy from an I&R service? -
answer✔Someone needing to find a bed in a homeless shelter
For a Community Resource Specialist to advocate for an individual, which of the following is
most likely to be required? - answer✔The client's verbal permission
Which of the following best describes individual advocacy within an I&R? - answer✔Directly
contacting a referral agency on the client's behalf once their permission has been secured
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