Leadership Final Exam Comprehensive RN-BSN Questions and Answers
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Course
RN Comprehensive
Institution
RN Comprehensive
What action stimulates board participation of employees in quality control? - Answer-Engage closely with the front line staff who provide care for patient
What is true statement regarding TQM (Total quality management)? - Answer-It's based on the premise that the customer is the focal element on...
Leadership Final Exam Comprehensive
RN-BSN Questions and Answers
What action stimulates board participation of employees in quality control? - Answer-
Engage closely with the front line staff who provide care for patient
What is true statement regarding TQM (Total quality management)? - Answer-It's based
on the premise that the customer is the focal element on which production and service
depend.
What is TQM (total quality management)? - Answer-Continuous quality improvement.
An RN is supervisor in an organization that has TQM the basis for its organizational
goals and objectives for quality control. How should the RN practice TQM on the unit? -
Answer-Promote teamwork rather than only individual accomplishments
Which task is management function associated with quality control? - Answer-Periodic
evaluation of unit mission and philosophy
What is the best qualitative measurement in determining quality control for marketing? -
Answer-Patient survey of general satisfaction
Who is involved in quality control? SATA
(every employees and consumers are involved in quality control) - Answer-A. Facility
staff
B. Consumers
C. All levels management
D. Health care professionals
Which statement is true regarding criteria for assuring that quality control will be
effective? - Answer-A belief in the importance of quality control must be intergrated thru
all levels of organizational hierarchy.
What is the best action to stimulate staff nurse involvement in quality control research
on a nursing unit? - Answer-Provide staff with paid release time for research activities.
What is the FIRST step in quality control? - Answer-Determine criteria and standards.
A novice nurse manager is a member of a team that will oversee quality control in a
health care organization. What action should the nurse and the other members of the
team perform FIRST? - Answer-Determine the specific cretiria and standards by which
quality will be measured.
, Disciplinary Action: when termination of employment - Answer-Evidence regarding the
deficiency must support a claim
Nurses witness other nurse mistreat patient, or alcohol/substances use during working
hours - Answer-Report manager/ unit nurse, charge nurse
Mistreating of a client or use of alcohol/ other mood-altering substances while working -
Answer-Immediate Dismissal/ Terminination
What aspect of client care is measured by process audit? - Answer-Quality of nursing
care provided
A nurse manager is providing information about the audit to members of the nursing
team. Which of the following information should the nurse manager include? SATA -
Answer-A. A structure audit evaluates the setting and resources available to provide
care
B. An outcome audit evaluates the results of the nursing care provided
C. A root cause analysis is indicated when a sentinel event occurs.
E. After data collection is completed, compared to a benchmark.
Fidelity - Answer-Keeping promises made to the patient
A nurse manager is reviewing ethical principles with the nursing staff. Which example
does the nurse manager provide to explain the concept of FIDELITY? - Answer-Keeping
an appointment with a client.
Delegation to LVN/LPNs - Answer-Monitoring findings (On going assessment)
Reinforce teaching
Trach care + Suctioning
NG tube + Enteral feeding
Urinary Catheter
Meds administration
Delegation to UAP/CNAs - Answer-ADLs, ambulating, routine tasks
Toileting, bathing
Grooming, dressing
Feeding (without any restriction)
Bed making
Specimen collection (Urine, stool)
I&O
VS (stable patients)
Which practice has the U.S FDA suggested in order to decrease the risk of med errors?
- Answer-Computerized order entry with a drug bar code system.
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