HCAD Exam 2 Final Questions & Answers 2024/2025
True or False: Bigger groups often are better than smaller groups because bigger groups have more cooperation. - ANSWERSFalse
True or False: For a group to be effective, group members should communicate with people inside the group but not wit...
True or False: Bigger groups often are better than smaller groups because bigger groups have more
cooperation. - ANSWERSFalse
True or False: For a group to be effective, group members should communicate with people inside the
group but not with people outside the group. - ANSWERSFalse
Which of these statements correctly describes groups in organizations? - ANSWERSThey may be
permanent or temporary.
The act of agreeing quickly, politely, and superficially to maintain harmony in a group is known as -
ANSWERSgroupthink
Which of the following is a reason why a healthcare organization may utilize groups?
To enable workers to grow, try new roles, and develop professionally
To build commitment to solutions, changes, and new plans through participation
To obtain input and representation of stakeholders, interest groups, and constituents - ANSWERSAll of
the above
Structural characteristics of groups that affect group performance include all of the following except -
ANSWERScredibility
(membership, authority, culture)
Which aspect of group structure guides the group, including how often the group meets and which
resources it uses? - ANSWERSpurpose
Which types of roles are helpful to groups? - ANSWERSmaintenance roles
, According to the group development model presented in Chapter 6, which of the following is likely to
happen first when a new group begins to meet? - ANSWERSMembers will get acquainted and try to
figure out what is OK.
Group decision making - ANSWERSmight not be effective because of a lack of accountability.
True or False: Healthcare organizations are considered to be labor intensive. - ANSWERSTrue
True or False: Because of urgency of decisions in healthcare organizations, a trend in hiring is to use just
one person rather than a team approach. - ANSWERSFalse
True or False: Managers' flexibility in how they staff their organizations is restricted by numerous laws. -
ANSWERSTrue
True or False: Although performance appraisals are important to guide better performance by
employees, managers sometimes avoid performance appraisals. - ANSWERSTrue
Which of the following is one of the seven processes needed for staffing? - ANSWERSJob design
Advantages of internal recruitment (as compared to external recruitment) include all of the following
except - ANSWERSit provides more potential applicants
Hiring someone to fill a job vacancy is likely to involve everything listed below except - ANSWERSpay
raise
Staff planning should consider
likely promotions and retirements.
strategic plan and goals.
recent SWOT analysis. - ANSWERSall of the above
A job description usually includes - ANSWERSjob qualifications and job duties
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