NAB RC/AL Leadership QUESTIONS WITH ALL CORRECT
ANSWERS
Terms in this set (48)
Process of influencing people while meeting organizational requirements. Powerful
driver to achieving organizational excellence and obtaining quality service
Leadership
outcomes. Directing others. Drives performance through its influence on
organizational culture. Sets agenda, supports change and enhances communication.
1. Process
2. Involves influencing others
Four Components of Leadership
3. Occurs in groups
4. Involves attaining goals
Activities of planning, decision-making, organizing, staffing, directing, and
Management
controlling.
Manner and approach of providing direction, implementing plans, and motivating
Leadership Style
people.
1. Authoritarian
Common Leadership Styles 2. Participative
3. Laissez-faire
Authoritarian Leader Autocratic. Instructs and directs without input.
Democratic. Includes one or more decision-making process. Leader maintains final
Participative decision-making authority. Usually used when leader has part of info and employees
have other parts. Offers mutual benefit. Enhances decision-making process.
Free reign. Leader allows employees to make decision but leader is responsible for
decisions made. Used when employees are able to analyze situation and determine
Laissez-faire
what needs to be done and how to do it. Effective with motivated, and
knowledgeable employees, and with professional staff.
In charge because of an official designation. Gets things done through and with
Manager other people. Ensures that goals of facility are met. Are appointed but never
emergent.
Leader May be appointed but may also be emergent.
NAB RC/AL Leadership
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