Medical Business Practice Question and answers verified to pass
0 view 0 purchase
Course
California Medical Assistant
Institution
California Medical Assistant
Medical Business Practice Question and answers verified to pass Medical Business Practice- MA
A medical doctor calls the office to speak with the physician. The physician is busy caring for patients. How should the medical assistant handle this phone call?
A. Put the caller on hold until the ...
Medical Business Practice- MA
A medical doctor calls the office to speak with the physician. The physician is
busy caring for patients. How should the medical assistant handle this phone
call?
A. Put the caller on hold until the physician becomes available.
B. Immediately route the call to the physician.
C. Take a message and mark it urgent.
D. Transfer the call to the physician's voicemail. - correct answer ✔B.
Immediately route the call to the physician.
Telephone messages should be routed to the appropriate person, but doctors
do not typically take calls during the day unless it's important. Physicians who
call should be immediately transferred to the physician, unless the physician is
in the middle of a procedure.
When a medical assistant uses default values for the margins of a letter in a
word processing program, what does that mean?
A. The top, bottom, right, and left margins will each be the exact same size.
B. The margin size is selected from the Page Layout tab of the ribbon.
C. The margins must be adjusted manually using the side slider bars.
D. The program will set the margins to a predetermined value. - correct
answer ✔D. The program will set the margins to a predetermined value.
If default values are used, a value predetermined by the computer program
(D) will be applied. In many word processing programs default margins are all
the same size (A), but the user can set the default for unequal margins. It is
not necessary to adjust the margins manually selecting margin size (B) or by
using slider bars (C), if default values are used.
,Why were alphabetic filing systems frequently used in doctor's offices housing
fewer than 5,000 medical records before the transition to electronic records?
A. Such filing systems are so simple, they almost prevent misfiling.
B. Only the patient's accession number is needed to find a file.
C. A simple, direct filing system, easy and quick to use.
D. Highly secure, doing an excellent job of protecting patient privacy. - correct
answer ✔C. A simple, direct filing system, easy and quick to use.
A medical office that is transitioning from paper to electronic records must use
a cross reference for locating information. Historically alphabetic filing systems
were simple, direct, easy and quick to use but did not protect patient
information as well as a numerical system.
What information would be entered by the medical assistant (MA) in a
patient's electronic medical record (EMR)?
A. Results of a complete blood count done by an outside laboratory.
B. Admitting diagnosis for a patient to be sent to the hospital by ambulance.
C. Results of Snellen and Ishihara tests.
D. Results of the physical examination of the breasts. - correct answer ✔C.
Results of Snellen and Ishihara tests.
The physician and medical assistant document in the patient's medical record.
The results of Snellen and Ishihara eye tests are entered by the MA into the
record after the test is performed.
What is the primary function of passwords?
A. To maintain integrity of computer programs.
B. To create electronic signatures.
C. To control access to computer data.
, D. To allow a user to locate and display web pages. - correct answer ✔C. To
control access to computer data.
Passwords are set up for computer access and website logins in the medical
office. Controlling access to computer data is the primary reason for using
passwords.
Which represent recognized plans for the arrangement of scheduled
appointments? (Select the three that apply.)
-Wave.
-Cluster.
-Open Hours.
-Double Booking.
-Modified streaming. - correct answer ✔-Wave
-Cluster
-Double Booking
Each office arranges the patient schedule according to the physician's
preference and specialty. Wave, cluster, and double booking are all
recognized plans for arranging clinic schedules.
The medical assistant telephones a former employer regarding a reference for
a job applicant. Which statement should be interpreted to indicate a negative
work history?
A. "This employee refused a promotion, when her contract expired, and we
had no further need."
B. "We only provide information on the date of hire, job title, and date of
termination."
C. "They only worked for us for two months, so there isn't much I can tell you."
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Academia199. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.
