Exam (elaborations)
NUR 133 ( LATEST 2024 / 2025 ) CHAPTER 6 COMMUNICATION | QUESTIONS AND ANSWERS INCLUDED
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NUR 133 ( LATEST 2024 / 2025 ) CHAPTER 6 COMMUNICATION | QUESTIONS AND ANSWERS INCLUDED
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NUR 133 Chapter 6 Communication1. TRUE or FALSE
Private social media account activities by nurses are protected from regulatory authority
oversight
False
2. TRUE or FALSE
Communication is influenced by the way people value themselves, one another, and the purpose
of any human interaction.
Answer
True
3. When communicating effectively with patients, the nurse may use auditory, visual, or
kinesthetic .
Answer
channels
4. can interfere with communication at any point in the process.
Answer
noise
5. The therapeutic communication technique known as is
the skill of identifying with the way another person feels.
,Answer
empathy
6. The use of technology to delivery nursing care and conduct nursing practice remotely is called
.
Answer
telehealth
7. TRUE or FALSE
When verbal and nonverbal communications do not match, it is often the nonverbal
communication that more accurately conveys the speaker's meaning.
Answer
True
8. TRUE or FALSE
An example of an open-ended question is
"What medicines have you been taking at home?"
Answer
False
9. TRUE or FALSE
Incivility is rude, disruptive, intimidating, and undesirable behavior directed at another person.
Answer
True
, 10. Factors influencing communication include developmental level; roles and responsibilities;
space and territoriality; physical, mental, and emotional state; environment; and differences.
Answer
sociocultural
11. What nursing care behavior by the nurse will help build a client's trust in the nurse?
A) A nurse tells the client, "Do not worry about the test, I have never cared for anyone that had
problems with it."
B) A nurse answers the client's questions about an upcoming test in a calm gentle voice while
making eye contact with the client.
C) A nurse tells the client, "My shift will be over in 45 minutes, I will let the oncoming nurse
know you have questions about tomorrow's test."
D) A nurse answers the client's questions about an upcoming test while completing
documentation in the EHR.
Answer
B) A nurse answers the client's questions about an upcoming test in a calm gentle voice while
making eye contact with the client.
It is important to remember that helping relationships are professional relationships. Telling a
client not to worry about the test because others have not had problems with it undermines trust
by belittling the client's concerns. A nurse that answers
the client's questions while documenting or defers the questions to the oncoming nurse gives the
impression that the client's questions or concerns are not important.
Answering the client's questions while making eye contact instils trust by showing that the nurse
is competent to answer the questions and cares about the client in their care.
12. A nurse during orientation notices that the preceptor gives all subcutaneous injections on
a 45-degree angle. When the new nurse asks the preceptor the rationale for the practice the
preceptor states, "This is how I do it, and this is how you will do it." The new nurse recognizes
this behavior to be
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