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IAHSS Supervisor Manual (3rd edition) Instructor Presentation Exam Questions and Answers 100% Pass $10.49   Add to cart

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IAHSS Supervisor Manual (3rd edition) Instructor Presentation Exam Questions and Answers 100% Pass

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IAHSS Supervisor Manual (3rd edition) Instructor Presentation Exam Questions and Answers 100% Pass Change, Challenge & Opportunities - answerAs a supervisor, your actions can result in liability to the organization and to you personally. Experiences play a major role in becoming an effective s...

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  • October 18, 2024
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  • 2024/2025
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©SIRJOEL EXAM SOLUTIONS
10/11/2024 1:41 PM



IAHSS Supervisor Manual (3rd edition)
Instructor Presentation Exam Questions and
Answers 100% Pass


Change, Challenge & Opportunities - answer✔As a supervisor, your actions can result in liability

to the organization and to you personally.

Experiences play a major role in becoming an effective supervisor.

Supervision requires good judgment and the ability to not over-react or under-react.

A healthcare facility is characterized by a rapidly changing environment.

Regulation of the healthcare industry, ongoing managed care mandates, restructuring of

healthcare organizations, impact of technology, and ongoing social and ethical factors.


The Demands of the Security Supervisor Position - answer✔Supervisors serve as the link

between the higher levels of administration and the employees at the base of an administrative

pyramid.

Physicians do not typically fall into the pyramid, a common complicating factor.

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10/11/2024 1:41 PM


The supervisor is responsible to employees, his/her supervisor, to act as a connecting link

between leadership and employees, and maintain good relationships with leaders and supervisors

from other departments.

A customer focus and good technical and professional skills are necessary.


Basic Elements of Supervision - answer✔Necessary skills:


Above-average leadership skills

Team-building skills

Good communications skills

Excellent follow-through on projects and special assignments

Regularly demonstrated interpersonal skills

The performance of the security officers you supervise shows your leadership ability.

The most important factor in being a healthcare security supervisor is honesty and integrity.


Suggestions for the Effective Supervisor - answer✔Be flexible - adjust and overcome when

things do not go as planned.

Have a positive attitude about your department, your organization, and your profession.

Be technically proficient.

Find time for professional development.

, ©SIRJOEL EXAM SOLUTIONS
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Stay abreast of changes in your local environment and the industry.

"Your ability to create constructive change can be the greatest single indicator of your

supervisory performance."

Chapter 2


Supervisor Responsibilities - answer✔


Organizational Structure - answer✔The size of an organization often determines the security

department's structure. The larger the organization, the more likely security will have multiple

levels of supervision.

Having a champion for the security cause as close as possible to the top executive of the

organization may very well determine the success of the department and, quite importantly, its

funding.


Success in Supervising - answer✔Your success as a supervisor depends on your ability to:


Make sound, value-based judgments

Be honest, fair, and ethical

Listen with genuine interest

Be accountable—especially when you make a mistake

Make tough decisions

, ©SIRJOEL EXAM SOLUTIONS
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Make timely decisions

Display personal and professional confidence

You must be balanced in the way you interact with staff, subordinates, superiors, and the

organization.

Employees are security's most valuable asset:

Security officers make most of the critical (in-the-moment) security decisions in the

organization.

Labor and labor-related costs amount to more than 93% of all security operating budgets.


Success in Supervising - answer✔Trust has the most impact on one's ability to successfully

supervise.

Advocate for your employees and do your best to put employees in situations where they are

most likely to be successful.

As much as you are an advocate for the employee, you are equally, if not more, an advocate for

the organization.

Most supervisory work falls into the categories of personnel and tasks.


Key Personnel Responsibilities - answer✔Hiring the right people, training, and retraining


Giving recognition

Coaching and mentoring

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