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ISDS 351 Final Exam Studyguide Questions With Correct Answers

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ISDS 351

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Course ISDS 351

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©SIRJOEL EXAM SOLUTIONS
10/10/2024 11:44 AM

ISDS 351 Final Exam Studyguide Questions
With Correct Answers

1. _____ is the use of software to assist in the creation, analysis, and modification of the design

of a component or product.

a. Computer-aided engineering

b. Computer-aided evaluation

c. Computer-aided design

d. Computer-aided manufacturing - answer✔c. Computer-aided design

2. Which of the following is true about an enterprise system?

a. It provides users with a computing platform, including an operating system, a programming

language execution environment, and a Web server.

b. It integrates data, text, voice, and video into a single solution that includes instant messaging,

calendaring, presence information, and video conferencing.

c. It employs a database of key operational and planning data that can be shared with authorized

users across the organization.

, ©SIRJOEL EXAM SOLUTIONS
10/10/2024 11:44 AM

d. It employs a dynamic method of solving different parts of a problem and then combining the

solutions of the sub problems to reach an overall solution. - answer✔c. It employs a database of

key operational and planning data that can be shared with authorized users across the

organization.

3. Which of the following is a process of supply chain management that chooses suppliers and

establishes contract terms to provide the raw material needed to create a product?

a. Advertising

b. Sourcing

c. Marketing

d. Stocktaking - answer✔b. Sourcing

4. _____, a key feature of a customer relationship management system, is the ability to aid

customer service representatives so that they can quickly, thoroughly, and appropriately address

customer requests and resolve customer issues while collecting and storing data about those

interactions.

a. Customer analysis

b. Marketing automation

c. Contact management

d. Customer support - answer✔d. Customer support

, ©SIRJOEL EXAM SOLUTIONS
10/10/2024 11:44 AM

5. Which of the following enables rapid consolidation of financial data across multiple

organizational units and countries?

a. A well-implemented enterprise resource planning system

b. A well-designed disaster management system

c. A life cycle management system

d. A risk management system - answer✔a. A well-implemented enterprise resource planning

system

6. A(n) _____ operates via an integrated database, using one set of data to support all business

functions.

a. enterprise resource system

b. equipment management system

c. customer relationship management system

d. threat detection system - answer✔a. enterprise resource system

7. A large multinational firm with facilities in the United States and Mexico City has an annual

revenue of $3 billion. This firm will be targeted by _____ enterprise resource planning (ERP)

vendors.

a. tier II

b. tier I

, ©SIRJOEL EXAM SOLUTIONS
10/10/2024 11:44 AM

c. tier IV

d. tier III - answer✔b. tier I

8. Which of the following enterprise resource planning system solutions is the most expensive to

implement and support?

a. Tier III

b. Tier II

c. Tier I

d. Tier IV - answer✔c. Tier I

9. Which of the following is the goal of supply chain management?

a. To acquire accurate, consistent, detailed, and up-to-date financial data at the end of an

accounting period

b. To introduce emergency preparedness and response in development programs for disaster-

prone regions

c. To reduce the risk of disasters caused by human error, deliberate destruction, and building or

equipment failures

d. To reduce the overall investment in inventory, decrease costs, and improve customer service -

answer✔d. To reduce the overall investment in inventory, decrease costs, and improve customer

service

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Exam (elaborations)

ISDS 351 Final Exam Studyguide Questions With Correct Answers

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