Environment ANS✔✔ the internal and external context of the pt, as it shapes and is affected by a pt's health care
situation
Health ANS✔✔ a state of complete physical, mental, social well-being, not merely the absence of disease or infirmity
Wellness ANS✔✔ a dimension of health, evidenced in satisfaction with a person's quality of life and sense of well-being
Quality of Life ANS✔✔ a subjective experience of well-being and general satisfaction with one's life that includes, but is
not limited to, physical health
Metaparadigm ANS✔✔ the practice domain of nursing
Knowledge ANS✔✔ represents science of nursing
Caring ANS✔✔ represents the art of nursing
Empirical Ways of Knowing ANS✔✔ knowledge that is objective and observable
Personal Ways of Knowing ANS✔✔ knowledge that is subjective, concrete, and existential
Aesthetic Ways of Knowing ANS✔✔ knowledge links the humanistic components of care with its scientific application
(art of nursing)
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Ethical Ways of Knowing ANS✔✔ moral aspects of nursing care
Emancipatory Ways of Knowing ANS✔✔ includes the nurse's awareness of social problems and social justice support for
issues affecting health care delivery to pts and popultations
Intrapersonal Communication ANS✔✔ occurs in the form of a person's inner thoughts and beliefs, colored by feelings
that influence behavior (within the self)
Interpersonal Communication ANS✔✔ -a reciprocal, interactive, dynamic process, having value, cultural, emotive, and
cognitive variables that influence its transmission and reception
-a process that is transactional, purposeful, multidimensional, irreversible and possibly inevitable
Content Dimension of Communication ANS✔✔ (verbal component) refers to shared verbal, written, or digitally
delivered data
Relationship Dimension ANS✔✔ (expressed nonverbally through metacommunication) helps the receiver interpret the
meaning of the message
Channels of Communication ANS✔✔ designate one or more of the connectors through which a person receives a
messages
Linear Model ANS✔✔ simplest communication model, consisting of sender, message, receiver, and context
Sender ANS✔✔ is the source, or initiator of the message
Message ANS✔✔ consists of the transmitted verbal or nonverbal expression of thoughts and feelings
Receiver ANS✔✔ recipient of the message
Context of the Interaction ANS✔✔ all factors that influence how a message is received
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Noise ANS✔✔ -anything that interferes with the effective transmission, reception, or understanding of a message
-factors refer to any distraction that interferes with being able to pay full attention to the discussion
Symmetric Role Relationships ANS✔✔ are equal
Complementary Role Relationships ANS✔✔ typically operate with one person holding a higher position than the other in
the communication process
Therapeutic Communication ANS✔✔ -describes a goal-directed form of communication used in health care to achieve
goals that promote pt health and well-being
-dynamic interactive process consisting of words and actions, and entered into by a clinician and pt for the purpose of
achieving identified health-related goals
Peplau's Interpersonal Relationships Model ANS✔✔ how the nurse-pt relationship can facilitate the identification and
accomplishment of therapeutic goals to enhance pt and family well-being
Basic Needs Theory (Maslow's) ANS✔✔ a framework that nurses use to prioritize pt needs, and develop relevant nursing
approaches
General Systems Theory ANS✔✔ focuses on process and the interconnected relationships comprising the "whole"
Open System ANS✔✔ a system with flexible boundaries
Closed System ANS✔✔ has rigid boundaries, not much crosses its boundaries
Outcomes ANS✔✔ referred to as outputs, any changes in the systems will influence outcome/output
Feedback Loops ANS✔✔ (what others form the environment say about the process) inform the system of changes
needed for input so as to achieve more effective outcomes
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