NPS Final Exam Questions And Correct
Answers
The continuous diagnosis and analysis of the changing needs of customers, clients and
constituents and devising strategies to meet those needs is known as: - answerMarketing
In the nonprofit sector, what does marketing attempt to engineer among stake...
The continuous diagnosis and analysis of the changing needs of customers, clients and
constituents and devising strategies to meet those needs is known as: - answer✔Marketing
In the nonprofit sector, what does marketing attempt to engineer among stakeholders? -
answer✔Satisfaction
Which of the following is a best description of market segmentation in nonprofits? -
answer✔Various constituencies
What is known as the sum total beliefs, ideas and impressions that people have of an
organization or the programs, services or products is offers? - answer✔Image
Product - answer✔Programs or services offered by the nonprofit
Promotion - answer✔Strategies to me constituents needs
Price - answer✔What it costs to participate
Place - answer✔Where the products, programs and services are available
One of the greatest mistakes nonprofit organizations make in promotion of their product or
services is: - answer✔Keeping Quiet
Which of the following are characteristics of mission statements? - answer✔Description of the
nature of the work to be carried out
The purpose of the mission statement includes all the following EXCEPT: - answer✔Provides
room for organizational flexibility and fluidity
To convey an ideal future for the organization, you would utilize the: - answer✔Vision
Statement
Identify this statement as mission or vision:
A world where everyone has a decent place to live. - answer✔Vision
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