electronic health records - correct answer ✔✔integrates information from all sources, can be accessed
from remote locations, increasing confidentiality, improves efficiency, reduces errors
contingency leadership theory - correct answer ✔✔suggest that managers adapt their leadership styles
in relation to changing situations. Leadership behaviors range from authoritarian to permissive and vary
in relation to current needs and future probabilities
trait theory of leadership - correct answer ✔✔in the earliest studies, researchers sought to identify
inborn traits of successful leaders
, common traits: striking physical appearance and personality, ability to speak persuasively, intelligence,
self-confidence, self-discipline
behavioral leadership theory - correct answer ✔✔research focused on what leaders do. Personal traits
provide only a foundation for leadership, real leaders are made through education, training, and life
experiences
transactional theory of leadership - correct answer ✔✔based on the principles of social exchange
theory. Premise of social exchange theory: individuals engage in social interactions expecting to give and
receive social, political, and psychological benefits or rewards. Leaders are successful in understanding
and meeting the needs of followers and use incentives to enhance employee loyalty and performance.
Aimed at maintaining equilibrium (status quo) by performing work according to policy and procedures,
maximizing self-interests and personal rewards, emphasizing interpersonal dependence, and routinizing
performance
transformational leadership theory - correct answer ✔✔goes beyond transactional leadership to inspire
and motivate followers. emphasizes the importance of interpersonal relationships. Not concerned with
the status quo, but with effecting revolutionary change in organizations and human service. Focuses on
merging the motives, desires, values, and goals of leaders and followers into a common cause. The goal
is to generate employee's commitment to the vision or ideal rather than to themselves. The leader
inspires followers and uses power to instill a belief that followers also have the ability to do exceptional
things.
authoritarian leadership - correct answer ✔✔type of leadership style; the leader exerts strong control
over the group. The leader may be either dictatorial or benevolent. But when he gives orders, he expects
them to be obeyed. Rules are numerous and creativity is firmly discouraged. This leadership style can
create stress for employees.
democratic leadership - correct answer ✔✔type of behavioral leadership; The leader encourages and
supports group involvement in decision making. Creativity is encouraged. The leader guides and
facilitates the work, but does dominate the workers.
Laissez-faire leadership - correct answer ✔✔type of behavioral leadership; The leader is passive and
non-directive. Most control and decision making are left to the group. This style works if the group
members are self-directed and motivated but does not work well if the members are not able to work
without some guidance and direction, such as new graduates.
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