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CHPA.5 WITH COMPLETE SOLUTIONS
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CHPA.5 WITH COMPLETE SOLUTIONS
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EUNICECHPA.5 WITH 100% COMPLETE SOLUTIONS
Terms in this set (103)
gloves In healthcare, the most common type of PPE
*Some healthcare workers have latex allergies
*Powdered gloves create a source of airborne allergens
Factors when choosing gloves, include:
*Non-powdered gloves, gloves with a low latex level or non-latex gloves should be
used
Designed to incapacitate a person from a Tasers
safe distance while reducing serious
injuries or death
Effectiveness of a rapid response is limited to the need to have direct exposure to
A disadvantage of chemical agents.
the eyes
No chemical agent will be effective in some cases:
Limitations of chemical agents: People under the influence of alcohol/drugs, emotionally disturbed or combative
people may have a sensory reduction in pain
This document brings together the policies, The security operations manual
standards and general procedures...
*New officer training
*IAHSS progressive certification
Identify five types of training: *Specialized program training
*Elective training
*Security leadership development activities
*Purpose of the healthcare organization
The security operations manual typically *Purpose of the security program
includes: *Security records and reports
*General security information
A use of force policy should be developed in every healthcare facility and should
Use of Force Policy include the identification of both clinical and non-clinical situations
* IAHSS has a guideline on use of force*
Why should you avoid providing officers Providing officers with needless items increases the training time and program cost.
with needless equipment?
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, ** The security operations manual brings together the policies, standards and
What is the purpose of the Security
general procedures
Operations Manual?
** It is intended to provide information to officers to effectively perform their job
**CMS is very specific about the use of handcuffs in the patient restraint process
Constraints when using handcuffs **Handcuffs should not be used in the restraint of patients unless an arrest is going
to be made
Percentage of armed officers in Today, 12% of United States healthcare security officers are armed (GE Survey, 2008)
healthcare...
What happens if you fail to provide By not providing officers with a uniform, a mixed message is created about the
uniforms to security officers? importance of security at the facility.
Factors for deciding to arm security officers:
Personal safety
Vulnerability
What factors should be considered when
Liability
deciding to arm security officers?
Deterrent value
Environmental profile
Quality of personnel
Excellent communication
Three primary skills for a successful officer: Aptitude to learn
Customer service attitude
What is the main criteria when selecting a The main criteria of what style of uniform worn is driven from the type of healthcare
uniform style? organization, customer service and administrative preference
*Retention begins by creating a culture of continuous learning and opportunities for
What are the secrets to officer retention? career advancement
*The challenge of protecting healthcare environments is a great retention motivator
What is the relationship between turnover, There is a direct relationship between turnover and job satisfaction with the
motivation and promotional potential? availability of promotional opportunities
What is the trend in arming security In recent years the use of personnel in healthcare carrying firearms has declined.
officers?
*Supervisors may be better trained and Two reasons for limiting arms to supervisors.
more capable of handling the weapons
*This approach may reduce the exposure
of the weapon
1) A clear and concise firearm policy is mandatory and must be understood by all
Two key factors to remember when officers
managing a firearms program. 2) For all officers carrying a firearm, an affidavit should be completed describing
policy, training and liability
Disadvantage of powdered gloves... Powdered gloves create a source of airborne allergens
Do not rely on pain compliance, they affect the sensory and motor function of the
How do Tasers work?
central nervous system
*Many on the job training programs fail due to a lack of a formulated structure
Describe the elements of a good OJT *A checklist should be used to document training
program: *The signed checklist becomes part of the officers' training record
*Pre-service training should be validated with competency testing
*Certification is valid for three years
How is IAHSS recertification handled?
*Recertification can occur at their current level or progress to the next
The program centers on the understanding of the healthcare environment and its
What does IAHSS training focus on?
relationship to security
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