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Exam (elaborations)

BUSM 10 FINAL Questions With Solutions

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  • BUSM
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  • BUSM

BUSM 10 FINAL Questions With Solutions The______ phase of the Six Sigma DMAIC process focuses on how to maintain the improvements, which includes putting tools in place to ensure that the key variables remain within the maximum acceptable ranges under the modified process. control Competitive...

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  • October 19, 2024
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  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • BUSM
  • BUSM
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UpperClass
BUSM 10 FINAL Questions With Solutions

The______ phase of the Six Sigma DMAIC process focuses on how to maintain the

improvements, which includes putting tools in place to ensure that the key variables remain

within the maximum acceptable ranges under the modified process. control




Competitive bench-marking evaluates processes or business functions against the best

companies, regardless of their industry. False




_______ is the first step in building the house of quality. Identifying customer attributes




The most important ingredient for continuous improvement is an appropriate organizational

culture. True




The roof of the House of Quality shows the interrelationships between the voice of the customer

and the technical features. False




A process owner might be an individual, a team, a department, or some cross-functional group.

True

, BUSM 10 FINAL Questions With Solutions
The Deming cycle is composed of four stages: Design, Measure, Analyze, and Control.

False




A kaizen event (Blitz) is a slow process in which a team or a department uses its resources into

an improvement project over a long time period. False




When creating a House of Quality, technical features are the translation of the voice of the

customer into technical language. True




A _________ is an intense and rapid improvement process in which a team or a department

throws all its resources into an improvement project over a short time period. kaizen blitz




Process control applies only to manufacturing units and not to the service sector. False




In a Pareto distribution, the characteristics are ordered: from largest frequency to smallest




Mass customization refers to providing personalized, custom-designed products to meet

individual customer preferences at prices comparable to mass-produced items. True

, BUSM 10 FINAL Questions With Solutions
One of the most useful tool for identifying the causes of problems is an Ishikawa diagram.

True




Lean thinking can only be applied to manufacturing environments. False




A Pareto diagram is often used to analyze the attribute data collected in check sheets. True




In the PDCA cycle, designing the product takes place in the ______ stage. Plan




_______ is a set of matrices used to relate the voice of the customer to technical features and

production planning and control requirements. House of Quality




With respect to designing quality goods and services, DFMEA, stands for _______ .

design failure mode and effects analysis




In the control chart used in the statistical process control methodology, the sample values will

fall within upper control limit (UCL) and the lower control limit (LCL) if the process is affected

only by______ cause of variation. common

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