MGT 3301 UHD-FINAL EXAM QUESTIONS AND
ACCURATE ANSWERS
transactional leadership - ANS leadership that activates subordinates by rewarding
them for high performance and reprimanding them for low performance
Developmental consideration - ANS conduct a leader exhibits to provide aid and
encouragement to followers and to facilitate their growth and improvement on the job
The leader substitutes model - ANS maintains that leadership is sometimes superfluous
because substitutes for leadership exist
Task structure - ANSWER degree to which the work to be done is clear-cut so that a
leader's subordinates know what needs to be accomplished and how to go about doing
it.
Fiedler's contingency model - ANSWER leader style is a enduring characteristic that
managers cannot change.
Referent power - ANSWER power that comes from subordinates' and coworkers'
respect, admiration, and loyalty
Maturity-ANSWER allows managers not to be selfish, control emotions and admit when
one has made a mistake.
charismatic leader-ANSWER a leader who is enthusiastic and confident in
himself/herself who possesses the ability to clearly articulate his or her vision of how
good things might be.
, Transformational Leadership - ANSWER leadership that makes subordinates aware of
the importance of their jobs and performance to the organization and aware of their own
needs for personal growth and that motivates subordinates to work for the good of the
organization
empowerment - ANSWER The process of giving all employees the authority to make
decisions and be responsible for their outcomes
Expert power - ANSWER best used in a guiding or coaching manner rather than in an
arrogant, high-handed manner. example
organizations that have a female manager when they've never had one - ANSWER To
overcome this resistance and gain the subordinates' trust and respect, women
managers may use a participative approach. example: ask workers what they think
About the balance of conformity and deviance within a group - ANSWER moderate
conformity and moderate deviance result in high performance.
5 stages of group development - ANSWER 1. Forming: Members try and get to know
each other, get an understanding of what they are trying to accomplish and determine
how they should behave
2. Storming: Group members experience conflict and disagreement.
3. Norming: close ties between group members develop
4. Performing: Ensure that groups are effective, motivated,
5. Adjourning: when a group completes a finished product and has submitted its findings
Ad hoc committees - ANSWER Another term for task force; to accomplish specific goals
or solve problems in a particular time frame
Direct Behaviors - ANSWER setting goals, assigning tasks, showing subordinates how
to complete tasks, and taking concrete steps to improve performance
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