Mgt 3301 UHD Ch. 7 Exam Questions And Accurate Answers
As a CEO, Tom tries to empower lower-level staff to make daily operations decisions, to
allow upper-level managers to have some decision-making authority, and to encourage
values and norms that facilitate change and innovation. Tom is using a more _______
form of organizing. - ANSWER organic
Flexibility facilitates a differentiation strategy by _______. - ANSWER allowing managers
to develop innovative products quickly
The combination of skills, knowledge, machines and computers used in designing,
making and distributing goods and services is known as _______. - ANSWER
TECHNOLOGY
Which of the following should be a concern for managers attempting to design the
optimal structure and culture for an organization? (Select all that apply.) - ANSWER
external environment, strategy, technology and human resources
When designing the organizational structures, the manager has to pay close attention to
the _______. (Select all that apply.) - ANSWER type of work employees do
needs of the workforce
type of work employees do
Organizing is the process by which managers establish the structure of working
relationships among employees to allow them to achieve organizational goals _______.
(Select all that apply.) - ANSWER efficiently
effectively
What do managers do when they decide how to break the jobs that need to be done to
supply customers with goods and services into individual tasks? - ANSWER Job design
, Which of the following are characteristics of an organic organization? (Select all that
apply.) - ANSWER Empowered employees
Decentralized authority
Emphasis on change and innovation
With an innovative culture, a differentiation strategy typically is most effective with a
_______ structure. - ANSWER flexible
Which of the following are ways that managers can group tasks into jobs? (Select all
that apply.) - ANSWER Job enrichment
Job enlargement
In producing and distributing goods and services, the integration of human skills and
knowledge with computers and machines is referred to as _______. - ANSWER
technology
The outcome of Hackman and Oldham's job characteristics model include which of the
following? (Check all that apply.) - ANSWER High performance
High satisfaction
Which of the following should be considered by managers who are seeking to design the
best structure and culture for an organization? (Check all that apply.) - ANSWER Human
resources
Strategy
The external environment
Technology
It is appropriate to use a more complex organizational design _______. - ANSWER as the
organization grows and becomes more difficult to control
The process by which managers decide how to divide tasks into specific jobs is KNown
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