CET 260 Final questions well answered
to pass(A+ rated)
CPU determines the architecture of the entire system T or F - correct answer ✔✔True
You are connecting a legacy, dot matrix printer to a computer. The printer's cable is a D shaped 25 pin
MALE connector with 25 pins. Which port does the printer connect to directly(without the need of a
converter)?
Choose one answer.
a. serial port (synchronous)
b. serial port (asynchronous)
c. USB port(1.0-2.2)
d. parallel port
e. USB Port (3.0)
f. VGA Port - correct answer ✔✔d. parallel port
You are providing telephone support for a user who is trying to connect a computer to a projector that
you know that model only has a VGA connection .How would you describe the connector to the user to
guide them in connecting things up correctly?
Choose one answer.
a. Flat rectangle (USB port) blue in color
b. D-shaped with 25 pins may be dark pink in color
c. Round with 6 pins and most likely green
d. D-shaped with 9 pins may be dark teal in color
e. D-shaped with 15 pins may be dark blue in color
f. D-shaped with 15 pins and most likely yellow in color
g. Round with 6 pins and most likely purple - correct answer ✔✔e. D-shaped with 15 pins may be dark
blue in color
,You are providing telephone support for a user who is trying to connect a computer to a PS/2 model
keyboard .How would you describe the connector to the user to guide them in connecting things up
correctly?
a. D-shaped with 15 pins and most likely yellow in color
b. D-shaped with 25 pins may be dark pink in color
c. Flat rectangle (USB port) blue in color
d. Round with 6 pins and most likely purple
e. D-shaped with 15 pins may be dark blue in color
f. Round with 6 pins and most likely green
g. D-shaped with 9 pins may be dark teal in color - correct answer ✔✔d. Round with 6 pins and most
likely purple
Which of the following are considered computer software?
Choose at least one answer.
a. Printer
b. Google Chrome Browser
c. speakers
d. Operating System
e. Drivers
f. Motherboard - correct answer ✔✔b. Google Chrome Browser
d. Operating System
e. Drivers
You need to replace a broken monitor on a desktop system. You decide to replace it with a spare
available. Even though the monitor was manufactured by a different company than the actual one it is
replacing and from the computer manufacturer. It works successfully. Which computer design concept
makes this possible?
Choose one answer.
,a. Standardization b. Plug and Play c. Firmware compatibility d. Cooperation e. Componentization -
correct answer ✔✔a. Standardization
You are helping a customer over the phone who needs to connect a monitor that has speakers built in.
Which of the following would you use so both audio and video would be shared on the one cable and
connection?
Choose one answer.
a. SVGA DB-15 3 row b. USB c. HDMI d. VGA - correct answer ✔✔c. HDMI
Of the following choices, which action could be most physically harmful to you?
Choose one answer.
a. looking in to the end of a fiber optic cable
b. force-ejecting a stuck DVD disc with a straightned paper clip
c. using a computer without a surge protector
d. saying "I don't know" to a customer
e. wearing a grounding strap while installing a modem - correct answer ✔✔a. looking in the end of a
fiber optic cable
What is your top priority when responding to emergencies and hazardous situations?
Choose one answer.
a. ensure the safety of the people in the current vicinity b. reduce trisk and exposure to litigation c.
protect your organization's data and reputation d. prevent the release fo hazardous elements into the
atmosphere - correct answer ✔✔a. ensure the safety of the people in the current vicinity
Which of the following protects a computer from electrostatic discharge?
Choose one answer.
a. UPS b. POST card c. properly grounded anti-static wrist strap d. static sheilding bag e. power supply
tester - correct answer ✔✔c. properly grounded anti-static wrist strap
, What is the purpose of an MSDS?
Choose one answer.
a. It protects the service technician from large voltages b. It documents how to safely handle and dispose
of hazardous materials c. It conditions the power to the computer d. It prevents dust from accumulating
on electrical equipment e. It monitors the potential for ESD - correct answer ✔✔b. It documents how to
safely handle and dispose of hazardous materials
Which of the following feature should you look for when selecting a vacuum cleaner for your cleaning
kit?(Select all that apply)
Choose at least one answer.
a. course grade bag
b. static induction motor
c. washable filters
d. non-static generating
e. fine grain/grade filter and bag
f. DC voltage motor
g. a vacuum cleaner that blows as well as vacuums - correct answer ✔✔d. non-static generating
e. fine grain/grade filter and bag
g. a vacuum cleaner that blows as well as vacuums
Which of the following statements about cleaning monitors and display devices is true?
Choose one answer.
a. Monitors are best cleaned while powered on so that you will be able to observe the effectiveness of
your cleaning
b. most new monitors are self-cleaning and should not be cleaned using external methods
c. An LCD monitor is best cleaned using a lint rag and glass cleaner
d. you should clean the monitor while it is powered off with a lint-free cloth - correct answer ✔✔d. you
should clean the monitor while it is powered off with a lint-free cloth
Which of the following is most helpful in keeping a computer cool?
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