IPMA-HR Senior Certification Test
IPMA-HR Senior Certification Test (Articles and
Works) Questions and Answers UPDATED 2024
In 1996's Human Resource Champions David Ulrich discussed the importance of taking
an integrated approach to developing management and human resources plans. What
was the result? - An Organizational business plan that features HR programs and
actions that support the accomplishment of business goals.
David Ulrich Interview July 18, 2012, Which HR competencies are more important now
than before? - HR professionals more credible when they are activists who build
relationships of trust with business leaders and take positions about how business can
be more successful.
According to Simon Fowler's "Talent Management-Harnessing the True Power of the
Best People" July 2013- What is talent management? - The science of using strategic
HR to improve business value and make it possible for an organization to reach its
goals. Recruit, retain, develop, reward, and make people perform is part of talent
management and strategic workforce planning.
What did Surajit Sen Sharma's 2009 HR Crossing.com article "Internal strategic
consulting in a Human Resources Job" state? - Strategic consultative HR professionals
focus on the strategy and culture of the organization and contribute in creative ways to
influence productivity and effectiveness.
What are HR professionals required to do when functioning as an internal consultant? -
Acquire more in-depth knowledge of their business's or organization's programs.
What does Peter Block of Flawless Consulting: A Guide to Getting Your Expertise Used
define as a consultant? - Person in a position to have some influence over an individual,
a group, or an organization but has no direct power to make changes or implement
programs.
What are the five phases of consulting according to Peter Block? - 1. Entry and
contracting, 2. Data collection and dialogue, 3. Feedback and decision to act, 4.
Engagement and implementation, 5. Extension, recycle, or termination.
What are the 3 consulting roles defined by Block? - Expert, pair of hands, and
collaborative
What does Herbert Kindler define as risk taking in his article "The Art of Prudent Risk-
Taking"? - Making decisions that have the potential for gain or loss, with uncertainty
built in.
What does Kindler's risk-taking model illustrate the interaction of? - Potential gain,
vulnerability to loss, and outcome uncertainty
IPMA-HR Senior Certification Test
, IPMA-HR Senior Certification Test
What did Kelly Graves state about risk taking in her "Innovation Revolution" article? -
Risk taking is looking at current challenges void of the outdated methods or archaic
business models and realigning with newly drawn boundaries given your companies'
long and short term goals and objectives. Then consider competition, tech, marketing
strategies, and greatest resource- people. Approach end results in a systemic,
methodical, and calculating manner to improve success.
What does the Institute for Corporate Productivity identify as the 9 key practices for
making performance management effective in any organization? - Performance
management process includes developmental plans for the future, training provided to
managers on how to conduct a performance evaluation meeting, quality of performance
appraisals is measured, system to address and resolve poor performance, performance
appraisal includes information other than that based on judgment of managers,
performance appraisal process is consistent across organization, emps can expect
feedback on performance more than 1x a year, 360 reviews used to support
performance evaluation process, perf. Mgmt process includes ongoing goal review and
feedback from managers.
What 6 factors do Geary Rummler and Alan Brache focus on regarding efficiency and
effectiveness of individuals and groups of performers in Improving Performance: How to
Manage the White Space on the Organization Chart? - Clear performance specifications
that are understood and accepted by performers and managers, adequate support
including necessary resources, time, authority, and procedures, prompt feedback on
how well performance matches expectations, clear consequences, including prompt and
meaningful reinforcement, incentives, and rewards for meeting or exceeding standards,
as well as fair and equitable discipline, necessary skills and knowledge in the forms of
training, job aids, and learning activities, and individual capability, meaning, in part,
physical, mental, and emotional capacities.
What does Patricia Pullam Phillips and Jack J. Phillips define as return on investment in
the 2002 Return on Investment (ROI) Basics? - Comparing earnings to investment.
What is the purpose of calculating return on investment? - To determine if there is a
financial return for investing in a program, process, initiative, or performance
improvement solution.
In his 1996 book Leading Change, John Kotter identified the most common mistakes
that leaders and managers make when attempting to make change and offered this 8
step process to overcome the obstacles and carry out the firm's agenda. - Establish a
greater sense of urgency, create a guiding coalition, develop a vision and strategy,
communicate the change vision, empower others to act, create short-term wins,
consolidate gains and produce even more change, institutionalize new approaches in
the future.
IPMA-HR Senior Certification Test
