Five Guys Certification Study Guide 373 Questions and
Complete Answers.
How many ways are there to order a burger at FG? - Correct Answer More than
250,000
What type of ground beef does FG use? - Correct Answer Only 100% All-American
Ground Beef. Except in Canda and the UK where the meat is local
Are there freezers at FG? - Correct Answer There are no freezers at Five Guys, just
coolers. Nothing is ever frozen
What is the temp. of the walk in at FG? - Correct Answer 33-41 degrees
What type of oil do we use? - Correct Answer Peanut oil
Where are our potatoes grown? - Correct Answer Above the 42nd parallel
Our menu is _______ free - Correct Answer trans-fat
Who are the Five Guys? Who is the dad? - Correct Answer Jim, Matt, Chad, Ben, and
Tyler. The dad is Jerry. (Wife is Jeanine).
Where does customer perception start? - Correct Answer In the parking lot
What can a FG parking lot NOT have? - Correct Answer Debris, trash, and cigarette
butts (etc.)
There should never be a _______ _______ in front of the doors. - Correct Answer
grease stain
What should you do during inclement weather? - Correct Answer Place wet floor signs,
and mats at all entrances.
Doors should be ______ and _______ free - Correct Answer clean, smudge
Every FG should have 2 functioning _______ _______ ________ - Correct Answer
neon open signs
What signage is the store required to have posted? - Correct Answer - the store's phone
number
- hours of operation
- online ordering
How should music be set? - Correct Answer At an appropriate level. You should be able
to hear the person next to you but not the person at the tables across the room.
,Lighting should be _____ and _______. Can there be a burnt out light bulb at FG? -
Correct Answer Bright, inviting. There can never be a burnt out light bulb.
How full can FG trash cans be? - Correct Answer 1/2 full.
How should trash cans be changed? - Correct Answer In the back away from customer
view.
How are potatoes stacked? - Correct Answer Lincoln log style. Against the wall they are
stacked 5 high, and stacked 4 high freestanding.
How high are boxes of peanut oil stacked? - Correct Answer 2 high
Peanut boxes - Correct Answer 2 open peanut boxes. At least 3/4 full. They should
have a 5 oz. metal scoop and a 1/4 sleeve of peanut boats available
Comment boards - Correct Answer Should be located in an easily accessible location.
Should be stocked with UNLINED notecards and crayons.
What should be at each register? - Correct Answer Laminated topping cards available
to customers.
Tip jar - Correct Answer Labeled TIPS in black sharpie and spiked with 5 one dollar bills
What temp. do cold foods have to be kept at? - Correct Answer 33-41 degrees
What temp. do hot foods have to be stored at? - Correct Answer 140 degrees
How quickly do cold foods have to return to the temp. safety zone? - Correct Answer 2
hours
How many inches off the ground does ALL shelving have to be? - Correct Answer 6
inches
When do you change your gloves? - Correct Answer After leaving the kitchen or when
gloves become dirty
What are the 3 types of contaminations in a restaurant? - Correct Answer Biological,
chemical, and physical
What is a biological contamination? - Correct Answer When pathogens are passed onto
food.
What is a chemical contamination? - Correct Answer When cleaning/ sanitizing agents
come in contact with food due to improper use or storage.
, What is a physical contamination? - Correct Answer When hazardous foreign or
naturally occuring objects are introduced into food.
What are the 6 pathogens that require exclusiong from work? - Correct Answer
Salmonella , shigella, salmon non-typhoidal, e-coli, hepatitis a, norovirus
What must happen to an employee exhibiting symptoms of a foodborne illness? -
Correct Answer They should be excluded from the restaurant
What do white buckets store? - Correct Answer Salt, sugar, and potatoes
How to wash dishes (step by step) - Correct Answer wash, rinse, and sanitize
What are orange buckets used for? - Correct Answer Grease, fry debris, empty ketchup
and mustard bottles
Where are the TWO sanitizer buckets kept? - Correct Answer Prep area, kitchen area
What jewelry is allowed to be worn? - Correct Answer Stud earrings and a plain
wedding band.
What are the four log books that have to be maintained in all stores? - Correct Answer
Maintinence binder, MSDS (Material Safety Data Sheet), Crisis Management Control
Plan, and the Red Safety Binder
How often should the temperature of potentially hazardous foods be taken? - Correct
Answer Every 2 hours
What does the red safety binder contain? - Correct Answer The most recent local health
inspection, Steritech audit, and pest control report
What are the main components of an effective pest control program? - Correct Answer -
prevent access
- deny food and water
- work with a licensed pest control operator
(At minimum) How often should time and temp checks be done? - Correct Answer
Every two hours.
What is the proper range for Quat sanitizer solution? - Correct Answer 150-400PPM
What is the proper concentration for Kay-5 sanitizer? - Correct Answer 50-100PPM
Where are chemicals stored? - Correct Answer Away from food and prep areas
Complete Answers.
How many ways are there to order a burger at FG? - Correct Answer More than
250,000
What type of ground beef does FG use? - Correct Answer Only 100% All-American
Ground Beef. Except in Canda and the UK where the meat is local
Are there freezers at FG? - Correct Answer There are no freezers at Five Guys, just
coolers. Nothing is ever frozen
What is the temp. of the walk in at FG? - Correct Answer 33-41 degrees
What type of oil do we use? - Correct Answer Peanut oil
Where are our potatoes grown? - Correct Answer Above the 42nd parallel
Our menu is _______ free - Correct Answer trans-fat
Who are the Five Guys? Who is the dad? - Correct Answer Jim, Matt, Chad, Ben, and
Tyler. The dad is Jerry. (Wife is Jeanine).
Where does customer perception start? - Correct Answer In the parking lot
What can a FG parking lot NOT have? - Correct Answer Debris, trash, and cigarette
butts (etc.)
There should never be a _______ _______ in front of the doors. - Correct Answer
grease stain
What should you do during inclement weather? - Correct Answer Place wet floor signs,
and mats at all entrances.
Doors should be ______ and _______ free - Correct Answer clean, smudge
Every FG should have 2 functioning _______ _______ ________ - Correct Answer
neon open signs
What signage is the store required to have posted? - Correct Answer - the store's phone
number
- hours of operation
- online ordering
How should music be set? - Correct Answer At an appropriate level. You should be able
to hear the person next to you but not the person at the tables across the room.
,Lighting should be _____ and _______. Can there be a burnt out light bulb at FG? -
Correct Answer Bright, inviting. There can never be a burnt out light bulb.
How full can FG trash cans be? - Correct Answer 1/2 full.
How should trash cans be changed? - Correct Answer In the back away from customer
view.
How are potatoes stacked? - Correct Answer Lincoln log style. Against the wall they are
stacked 5 high, and stacked 4 high freestanding.
How high are boxes of peanut oil stacked? - Correct Answer 2 high
Peanut boxes - Correct Answer 2 open peanut boxes. At least 3/4 full. They should
have a 5 oz. metal scoop and a 1/4 sleeve of peanut boats available
Comment boards - Correct Answer Should be located in an easily accessible location.
Should be stocked with UNLINED notecards and crayons.
What should be at each register? - Correct Answer Laminated topping cards available
to customers.
Tip jar - Correct Answer Labeled TIPS in black sharpie and spiked with 5 one dollar bills
What temp. do cold foods have to be kept at? - Correct Answer 33-41 degrees
What temp. do hot foods have to be stored at? - Correct Answer 140 degrees
How quickly do cold foods have to return to the temp. safety zone? - Correct Answer 2
hours
How many inches off the ground does ALL shelving have to be? - Correct Answer 6
inches
When do you change your gloves? - Correct Answer After leaving the kitchen or when
gloves become dirty
What are the 3 types of contaminations in a restaurant? - Correct Answer Biological,
chemical, and physical
What is a biological contamination? - Correct Answer When pathogens are passed onto
food.
What is a chemical contamination? - Correct Answer When cleaning/ sanitizing agents
come in contact with food due to improper use or storage.
, What is a physical contamination? - Correct Answer When hazardous foreign or
naturally occuring objects are introduced into food.
What are the 6 pathogens that require exclusiong from work? - Correct Answer
Salmonella , shigella, salmon non-typhoidal, e-coli, hepatitis a, norovirus
What must happen to an employee exhibiting symptoms of a foodborne illness? -
Correct Answer They should be excluded from the restaurant
What do white buckets store? - Correct Answer Salt, sugar, and potatoes
How to wash dishes (step by step) - Correct Answer wash, rinse, and sanitize
What are orange buckets used for? - Correct Answer Grease, fry debris, empty ketchup
and mustard bottles
Where are the TWO sanitizer buckets kept? - Correct Answer Prep area, kitchen area
What jewelry is allowed to be worn? - Correct Answer Stud earrings and a plain
wedding band.
What are the four log books that have to be maintained in all stores? - Correct Answer
Maintinence binder, MSDS (Material Safety Data Sheet), Crisis Management Control
Plan, and the Red Safety Binder
How often should the temperature of potentially hazardous foods be taken? - Correct
Answer Every 2 hours
What does the red safety binder contain? - Correct Answer The most recent local health
inspection, Steritech audit, and pest control report
What are the main components of an effective pest control program? - Correct Answer -
prevent access
- deny food and water
- work with a licensed pest control operator
(At minimum) How often should time and temp checks be done? - Correct Answer
Every two hours.
What is the proper range for Quat sanitizer solution? - Correct Answer 150-400PPM
What is the proper concentration for Kay-5 sanitizer? - Correct Answer 50-100PPM
Where are chemicals stored? - Correct Answer Away from food and prep areas
