Exam (elaborations)
MGT 3353 EXAM 2 JAEGAR QUESTIONS AND ANSWERS
- Course
- Institution
MGT 3353 EXAM 2 JAEGAR QUESTIONS AND ANSWERS...
[Show more]
Content preview
In terms of maintaining credibility, the most important quality to conveywhen delivering bad news is - ANSWERhonesty
Which of the following is an advantage of using phone conversations as
a communication channel? - ANSWERThey are better for building
relationships than more recent technologies such as email.
Which statement is a helpful guideline to use in creating business
reports? - ANSWERBusiness reports should project objectivity first and
positivity second.
The first step in developing research-based business reports is -
identifying what decision-makers want to accomplish.
Which of the following is a type of primary research? -
ANSWERconducting survey research
When statements in a business message contain full and unambiguous
meaning, the business message is said to be - ANSWERexplicit
People are unlikely to consider your ideas and requests if -
ANSWERthey question your credibility.
Levon is writing a persuasive message. What is the first task his
message should accomplish? - ANSWERgaining attention
Most business proposals deal with - ANSWERdecisions about allocating
resources.
If you want to increase your credibility when writing a business report,
you should work to - ANSWERprovide facts and conclusions that will
help decision making.
, When delivering negative feedback in person, you can potentially leave
your message recipient feeling better by using a - ANSWERpositive
tone.
Expressing thanks or gratitude for a request or idea while immediately
dismissing the request or idea with a yes-but statement is known as -
ANSWERtoken appreciation
Which of the following is true of an e-interruption? - ANSWERIt distracts
workers from immediate tasks and decreases productivity.
In an email, the most critical information should be placed - ANSWERat
the beginning of a message.
Internal persuasive messages are typically used to promote -
ANSWERideas
Which of the following is a likely effect of providing a well-designed table
of contents? - ANSWERIt creates the impression that you are organized.
How does paraphrasing avoid becoming plagiarism? - ANSWERIt
significantly alters the original words and sentence structure, but gives
credit to the originator.
Which of the following helps organizations maintain credibility when
delivering bad news? - ANSWERproviding a clear rationale
Which of the following would damage the effectiveness of a written
message designed to convey bad news to colleagues or employees? -
ANSWERavoiding discussion of the immediate impact of the bad news
on recipients
In an email, the most critical information should be placed - ANSWERat
the beginning of a message.
Negative performance reviews that lack measurable and realistic goals
are most likely to - ANSWERdemoralize employees.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Mirror. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75759 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now