Thanatology 6.1 SG Test Questions with complete Solutions Rated 100%
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Thanatology 6.1 SG
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Thanatology 6.1 SG
Thanatology 6.1 SG Test Questions with complete Solutions Rated 100%
1. What is the result of offering the family false reassurance at the time of a funeral? - Answers you distance yourself from the family - can cause them to wonder if you really understand what they are going through
2. What ar...
Thanatology 6.1 SG Test Questions with complete Solutions Rated 100%
1. What is the result of offering the family false reassurance at the time of a funeral? - Answers you
distance yourself from the family - can cause them to wonder if you really understand what they are
going through
2. What are some elements of position that can be destructive to communication? - Answers barriers
(desk/table) are between self & others; you choose to sit in dominant position
3. Give an example of how our culture discourages emotions at the time of a funeral. - Answers
someone saying "They (the decedent" wouldn't want to see you cry." Crying is seen as a sign of
weakness
4. If a person is speaking too quickly for families, what does this indicate to the family? - Answers
indicates impatience
5. In what ways can a funeral director distance him/herself emotional from the family? - Answers
remaining on-task throughout the arrangement conference
6. What are some positive aspects of communicating a level of energy? - Answers maintains alertness
7. The communication skill in which you restate the person's basic message in similar, but fewer words -
Answers paraphrasing
8. What term is used to describe the ability to perceive another's experience and communicate that
perception back to the person? - Answers empathy
9. What term is used to describe the ability to communicate a sincere belief that everyone possesses the
inherent capacity and right to choose alternatives and make decisions? - Answers respect
10. How does the lesson define Warmth and Caring? - Answers the ability to be considerate and friendly
as demonstrated by both verbal and nonverbal behaviors
11. Another word that describes Genuineness. - Answers sincerity
12. List the three levels of communication as discussed in the lesson. - Answers exchange of information
and exchange of emotion; exchange of meaning
13. What is the desired outcome of paraphrasing? - Answers quickly clearing up confusion
14. Define Clarifying. - Answers the process of bringing vague content in the interaction in to clearer
focus or understanding
15. The level of communication which occurs when a funeral director makes a personal connection to
the family - Answers exchange of emotion
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