CAP IAAP Exam 2020 Questions & Answers
Action Document - ANSWERSDocuments reveal the primary purpose early in the message. Called a "do statement"
Information Document - ANSWERSIndicate what readers should know or understand. Reveal the primary purpose early in the message. Called "Lead Se...
Action Document - ANSWERSDocuments reveal the primary purpose early in the message. Called a "do
statement"
Information Document - ANSWERSIndicate what readers should know or understand. Reveal the primary
purpose early in the message. Called "Lead Sentence".
Lead Sentence - ANSWERSAnswers Who? What? When? Where? Why? How?
Destination Point - ANSWERSDeciding if a document is meant for action or information.
Correspondence - ANSWERSAny written or digital communication between two or more parties.
Reference Documents - ANSWERSRecord information for future reference.
Reports - ANSWERSCan be informational or analytical.
Information Reports - ANSWERSProvide data, facts and information without analysis or
recommendations.
Analytical Reports - ANSWERSProvide data analysis about trends and operations with the objective of
forming a conclusion or explaining why something happened.
Proposal - ANSWERSPersuasive reports that offer ideas or actions to the readership for consideration and
agreement.
, Business Letters - ANSWERSUsually written and distributed on company stationary, communicate more
formally with clients and company employees.
Memos - ANSWERSInternal communication pieces.
Transactional Documents - ANSWERSLegally binding records or any documents relating to transactions
between business and their customer clients.
Four common types of Financial Reports - ANSWERSIncome Statement, Balance Sheet, Cash Flow
Statement, Statement of Owner's Equity
Three Phases of Writing - ANSWERSPreWriting, Writing, ReWriting
Prewriting - ANSWERSConsists of gathering all of the data and information you need prior to writing.
Outlines - ANSWERSBegin with the most important points. Help you quickly see whether you have left
out any relavent information.
Writing Phase - ANSWERSWrite or type ideas quickly; will correct spelling and grammar during rewriting
phase.
Rewriting Phase - ANSWERSEncompasses the editing and proofreading functions.
Editing - ANSWERSThe process of reviewing your work to see whether the content is clear. "Evaluating
content"
Proofreading - ANSWERSThe focus is on checking for punctuation, grammar, and spelling mistakes.
"Guaranteeing accuracy".
START Proofreading Techniques - ANSWERSSpell check, tag team, approach line by line, read out loud,
take a break
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